Bank Charges Success Stories II

tashch31

NATWEST claimed £994
offered £994

:j yahooooo:j after waiting anxiously for a few months i recieved the letter i was waiting for this morning!!!
I asked for £994 and they offered me £994,im sooooo excited!
As we are expecting our 4th baby in september it is going to come in very handy!
Id like to say a HUGE thankyou to Martin for all the templates etc and another HUGE thankyou to my very good friend Wendy as she kept on at me to claim my charges back and adviced me to use Martins site!
Please dont give up people,the wait is so worth it!

thefunkygibbon

bank: first direct
amount claimed: £434
amount offered: £434

:beer::T:D
that'll be paying for our holiday this year then..

thanks you guys for all your help on this and to martin for pushing this publically so much.

chromofoam

Bank: Royal Bank Of Scotland
Amount Reclaimed: £492.13
Amount they paid: £492.13
The story:
I wrote a letter as per Martins format and sent it to my local branch. I heard nothing for a month, so I sent it again........still nothing, until one day I received a letter from the Customer Relations Unit telling me to essentially get knotted and that their charges were fair, matter closed. :mad:

I sent a letter back telling them they were wrong, and roughly outlining my story (was into my overdraft, they then REDUCED my overdraft without my authorisation, and began charging me. I couldn't repay the charges, and they mounted up and up and up, getting larger each time, including interest - I moved banks, and it just kept on spiralling - I told them it was their problem, they heartily disagreed!)

Next thing I heard was a letter from the bank offering me a final settlement, but after they did this, they charged me again. I declined the offer, and recalculated the amount the owed me, and asked them to freeze the account. By now I had the Collections department threatening debt collectors and court action, and they wanted my chequebook and card back.:eek:

I stuck to my guns, and am now waiting for my cheque. The bottom line is, make sure you cover your own behind, and do not waver on your principles. Sending a copy of your correspondence to the Financial Ombudsman (and telling your bank that you have done so) also helps the process happen VERY quickly :cool:

nomotive

Bank: Lloyds Tsb
Amount Reclaimed:£4573.24
Amount they paid:£4573.24 (inc int & Court costs)
The story:
Started by requesting my statements in february. After 40 days - nothing!
Sent another letter of complaint and then my statements turned up!
Sent letter asking for money - standard 'your not having it' reply
Sent LBA - got another 'your not having it' reply.
Went through MCOL, they acknowledged on the last day and then defended.
Filled in allocation questionaire and took it to the court on 05/07/07
Had a letter waiting for me when I got home today(dated 05/07/07!) offering me the full amount.

Totally over the moon.......... these charges have caused me so much hassle over the years. Now I can pay off my overdraft and credit cards!!

Thanks to Martin for your amazing easy to use guide!!!!!!

:rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl:

squeakSS

I asked Natwest for £318 for bank charges and they have just agreed to pay it. I asked for my statements and sent the first letter. They have finally written back telling me that they don't agree that the charges were wrong and although it is by no means an admission of fault, they will pay back my charges as a goodwill gesture. I don't really care about who admits what.....all that matters is that it worked!:j

cl*4

Bank: Lloyds TSB
Amount Reclaimed: £4297.35 + court costs
Amount they paid: £4652.04

I wrote the standard letters, filed paperwork at MCOL, they filed a defence and we had a pre-trial review scheduled for Friday, July 13th. Played the waiting game and received a cheque this morning. WOO HOO! Thanks to everyone on this site for all the valuable information!

XXDONNA123XX

BANK -HALIFAX
CLAIMED- £5120
WON- £4800

TOOK A GOOD FEW MONTHS AND THINGS GOT A BIT HAIRY WHEN I HAD TO SERVE THEM WITH COURT PAPERS:eek:

ON THE DAY I COULD PUT IN A JUDGEMENT BY DEFAULT THEY OFFERED ME £320 LESS THAN I HAD CLAIMED . I EXCEPTED:j

MONEY PAID INTO MY ACCOUNT. 2 DAYS LATER

THANK YOU MARTIN AND EVERYONE FOR THE HELPFULL ADVICE:beer:

stiggers_2

Bank: HSBC
Amount Reclaimed: £373 on a/c 1 - £721 on a/c 2
Amount they paid: £373 on a/c 1 - still awaiting a/c 2
The story: I sent 1st letter and 2nd letter (threatening court) 3 weeks later. Did nothing until accepted offer which came nearly 8 weeks after sending 1st letter. Will await offer for a/c no. 2 !

barbara.mary.colgan.1

lloyds tsb
amount claimed, £3020.56
AMOUNT AWARDED £3240
Followed all the advice and letters to a tee, paid mcol, paid court fees and sat and waited every day for the post to come , got very nervous waiting:rolleyes:
then got letters from S.C.A.M:D OFFERING ME THE LOT BACK PLUS FEES:j
now i just have to wait for it to be transfered to my account.what a relief, this has taken so much weight of my shoulders as i can now pay a few bills ,get back on top and take my two girls on a hol, i am so happy and THANK YOU THANK YOU THANK YOU, TO MARTIN AND ALL ON THIS SITE.:money: :money: :money: :money: :money: :money: :money: :money: :money: :money: :money: :money: :money: :money: :rotfl: :rotfl: :T :T :T :T :T :T i love you martin,

poppyfields_2

Bank: Abbey
Amount claimed: £50 (£20 unauthorised overdraft fee, £30 for direct debit paid when insufficient funds in account) claimed on 16/5/07
Amount refunded: £50 - final decision 3/7/07

Paid as a 'goodwill' gesture, accepts that my being overdrawn was a 'genuine mistake'. Bank does not accept their charges were unfair, unlawful or disproportionate and states it will not continue to refund fees (mine)