Bank Charges Success Stories II

emmap_3

HSBC.
Requested £502.00
Won £380.00

Viewed statements online, wrote one letter. Got a reply saying it was being looked into - two months later got a letter offering £380.00 - all for the price of a stamp!

HSBC were actually really helpful! - i didn't want to have to close my account so checked with them first and they said if it was my first claim i could keep my account!

Thank you so much for the templates and advice, wouldn't have done it with out this website.

andy_c40

Bank: Abbey
Amount claimed: £4787 with interest.
Amount recieved; £4787
Thanks to Martin and his templates recieved a full settelment, cheque arrived Saturday. Abbey first declined my claim, then offered £3110, then offered £645 and to drop any pending charges, then offered £3110 again. Took them to court Abbey didnt respond in time, so judgement made in my favour. Thanks again to Martin, now in the middle of reclaiming charges from the Halifax.
:j

emakgreg

Bank: lloyds tsb
Amount Reclaimed:£1900 and £4900
Amount they paid:£2144 and £5140
The story:

send first letter to lloyds tsb for 2 seperate accounts in april, filed claim online in may, went to court stage didn't get a date, had a letter offering £2144 on the one claim, sent letter back to accept, checked account 3 days later and both claims had been paid in full with court costs of £220 on each plus extra interest. (court costs were £110 each, so gained extra £220 of court costs!!!) so happy!!!!!!!!!

belandboys

:T :rotfl: :j YES!!!!!!!!!!!!!!!
INTELLIGENT FINANCE - £145.00
HALIFAX - £217.00
ONLY 2 MORE TO GO!!! HSBC AND CITICARDS.
KEEP AT IT. DON'T BE PUT OFF BY NASTY LETTERS. OURS DIDN'T EVEN GET TO COURT STAGE.

THANKYOU THANKYOU THANKYOU FOR ALL THE ADVICE!!!!!!!!

simplepsy

HSBC

2 accounts - settled BY HSBC out of court after I threatened them with action. Full charges returned minus interest (fair enough - it wasnt through the courts)

£991.80 IN TOTAL! OH YEAH!

Thanks for the support - it was really helpfull to read other peoples posts here!

simon

Kayosbird

Barclays Bank - (originally The Woolwich)

Amount Claimed: £2,320.00
Amount Received: £1,661.00

I wrote a letter end of April requesting a list of my charges with a cheque for £10 which they returned to me. I then wrote a letter end of May asking for my money back, after a few letters in between reassuring me that my complaint was being looked into, I then received a letter 2nd July with an offer of £1,661 but not admitting to liability. As I have two children under 2.5 yrs of age I decided that this amount was too risky to challenge and accepted their offer in full and final settlement of my complaint.

Thank you very much :money: :T

vicky222

HSBC

Amount claimed : £1964 (excluding interest)

Amount recieved : £1669.40

After just the first letter requesting the charges back I received a letter this morning offering me £1669.40 but stating they were not admitting liability. Unbelieveable. Never thought it would be this easy.
We will now be taking our long awaited holiday to Florida.

Thank You Martin - what a star!

lady_of_the_lamp

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vicki2525

Bank: Royal Bank of Scotland
Amount claimed £3500.34 [excluding interest]
Amount Paid out: £3500.34
Time taken: two months


I'm new to posting on the site, but get the mailout every week and used Martin's reclaiming guide to go after RBS who over six years have taken over £3500 in charges from my account.

The process initially started last September but didn't really commence until May 22nd this year when I asked for my charges back. A total of ten letters and seemingly nothing, still had debt collection agencies on my back.

I prepared my pack to go to the Financial Ombudsman and was ready to send this week. I decided to go with the FO following Martin's advice about the FO 100% success rate. However, I received a letter from RBS last night, sated 18th July so just within the two-month deadline I had given of the 19th July offering the full amount I claimed for - £3500.34!!!

I didn't claim for interest - I was going to in my claim to the FO but I wanted it dealt with as swiftly as possible. The letter of acceptance is going in the post!!

Keep going and if you can seek advice from the Citizens advice bureau, consumer credit counselling line and Trading Standards should you recieve threatening letters- I add and brought this up continously from RBS to show that I wasn't on my own but had been consulting other organisations as to what I was legally entitled too. I still have charges disputes to settle - Capitol One, Egg but should they prove unwilling to refund, I'll be using the Financial Ombudsman. It takes longer but I still have the option of court afterwards should they fail to reach a settlement!

Happy to answer any queries - thanks for all the help Martin, you're a star!!

jambow_2

Abbey National - Claimed - £2,991.00
Received - £2,650.00

They fought ever step of the way, wish I'd of held out for full amount now.

Nationwide - Claimed - £90.00