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MSE News: Sky takes over O2 and Be broadband: What does this mean for customers?

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  • Scrounger
    Scrounger Posts: 1,093 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    dodgy_damo wrote: »
    I'm guessing its too late to say I should be free on O2 deal till April?
    No harm in trying ...

    0800 230 0202 (option 1, 5, 2)

    Scrounger
  • dodgy_damo
    dodgy_damo Posts: 154 Forumite
    Part of the Furniture 100 Posts Photogenic
    Scrounger

    I got a big fat No! Its already discounted to the £7.50

    I did have a feeling the 12 month free BB would be to good to be true.

    I was told that I should've asked before the transfer happened (Sept/Oct time) and I prob would've got my full 12 months.

    Ah well 7 months free BB and £250 credit to my )2 account cant be all bad :T
    Projects 2020-
    Joint driveway with neighbour (groundwork to be done by myself)
    Reduce CC debts, overtime (new job during pandemic), moneysaving and now a 3 year old to pay for and newborn LOL
  • Quentin
    Quentin Posts: 40,405 Forumite
    To keep the o2 deal you need to ask them to delay your migration date.

    (From what you say this might be too late if you have already switched to sky, but worth going back and trying again from that angle)
  • dodgy_damo
    dodgy_damo Posts: 154 Forumite
    Part of the Furniture 100 Posts Photogenic
    Quentin...
    Believe me I tried. Got onto a supervisor, still no joy!
    Guess I should've been more on the ball...but I am the worlds worst at chasing things like that up :(
    Projects 2020-
    Joint driveway with neighbour (groundwork to be done by myself)
    Reduce CC debts, overtime (new job during pandemic), moneysaving and now a 3 year old to pay for and newborn LOL
  • StevieJ
    StevieJ Posts: 20,174 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I am due to move over to Sky today, how do I know when to plug in the Sky hub?
    'Just think for a moment what a prospect that is. A single market without barriers visible or invisible giving you direct and unhindered access to the purchasing power of over 300 million of the worlds wealthiest and most prosperous people' Margaret Thatcher
  • jem16
    jem16 Posts: 19,618 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    StevieJ wrote: »
    I am due to move over to Sky today, how do I know when to plug in the Sky hub?

    No real need to do so as your O2 router will still work. You may well have moved without noticing.
  • StevieJ
    StevieJ Posts: 20,174 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    jem16 wrote: »
    No real need to do so as your O2 router will still work. You may well have moved without noticing.
    Will it still show an O2 address then.
    'Just think for a moment what a prospect that is. A single market without barriers visible or invisible giving you direct and unhindered access to the purchasing power of over 300 million of the worlds wealthiest and most prosperous people' Margaret Thatcher
  • jem16
    jem16 Posts: 19,618 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    StevieJ wrote: »
    Will it still show an O2 address then.

    I would think it should show a Sky address.
  • StevieJ
    StevieJ Posts: 20,174 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    jem16 wrote: »
    I would think it should show a Sky address.
    I have switched the boxes over and I am online with Sky, on the old o2 box it showed the O2 address, must be linked to the box.
    'Just think for a moment what a prospect that is. A single market without barriers visible or invisible giving you direct and unhindered access to the purchasing power of over 300 million of the worlds wealthiest and most prosperous people' Margaret Thatcher
  • jem16
    jem16 Posts: 19,618 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    StevieJ wrote: »
    I have switched the boxes over and I am online with Sky, on the old o2 box it showed the O2 address, must be linked to the box.

    Thanks.

    So how is your speed compared to what you got with O2?
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