MSE News: Sky takes over O2 and Be broadband: What does this mean for customers?

Jo4

forgotmyname wrote: »

How long does it take to get the MAC code?

I phoned Tuesday and they said 2 minutes to 48 hours. Anyone requested a code recently? How long did it take. Did you have to contact them again for the code?

I contacted them on Tuesday morning and I was advised it takes 24 hours to generate a MAC which would be emailed immediately.

HTH!

forgotmyname

Well no email arrived. So tomorrow i will be on the phone again.

Jo4

forgotmyname wrote: »

Well no email arrived. So tomorrow i will be on the phone again.

No email here yet either.

Jo4

I telephoned them tonight and they gave me the MAC over the telephone although they did say it had been sent - strange it still hasn't been received.

Jo4

Can you use 18185 when your line rental is with Sky?

NiftyDigits

Jo4 wrote: »

Can you use 18185 when your line rental is with Sky?

Yes/No, you would have to use their alternative number.

Jo4

NiftyDigits wrote: »

Yes/No, you would have to use their alternative number.

What is their alternative number or where can I find further information?

Quentin

Jo4 wrote: »

What is their alternative number or where can I find further information?

Google is easy!

NiftyDigits

Jo4 wrote: »

What is their alternative number or where can I find further information?

http://www.18185.co.uk/mobilerates.php

barker77

Just taken a 7.50 a month broadband only from sky offer. Had a welcome to sky email and it mentions that they need a MAC in it.

Is this the case because im migrating for o2 or do they handle all of this?