e2save.con!

Steve_xx

It seems that if you cancel within the 12 months, or charge tariff, or get disconnected, maybe due to insufficient funds in your bank account, that you would be charged £50. A 12 month contrqct is just that, ie you can cancel so that the contract ends within the 12 month period. Most people give 30 days notice to quit at the end of the eleventh month. However, to my mind there is nothing to stop you from writing to the network and telling them on day 1 of the contract that you want the contract to end on the last day of the 12th month.

They can legally change the terms for a new connection. But what they cannot do is say change from four to five cashback claims for a customer on an existing contract. That would be breach.

riza

thanks a lot for your reply. i will be ordering the new d600 with 12 months free line rental.

gtz101

Hmmmmm.......a 0871 number? Unfortunately even O2 customers who have contracts before 27th April won't be able to use their inclusive free mins to call this number. It will be chargeable.

small

murtazahh wrote: »

GO argue at e2saves new forum. Although i am pretty sure that posts are moderated first before being submitted.

I tried. Registered but didn't get an email back to finish the registration process.

Forgetful

Yes i must agree with u there e2save are not very good at handling cashback
or like u say not wanna pay out
.
I bought exactly the same phone as my dad at the same time and posted our cashback in separate envelopes at the same post office and same time, in Feb 2007. I got my cheque in April but my dad is still waiting for his after so many phone calls and chasing up.. Keep telling us it takes up to , 1st time 28 days to get the cheque, yesterday when i called they said takes up to 35 days now...
Dunno whos right...still waiting

Forgetful

also like u say
new customers b4 a sale get a freephone number to call e2save, but once u purchase a phone from them the number changes to a non geographic number which is not included in our mobile minutes...but never mind paying but we are on hold for a longgggggggggggg time..........obviuosly trying to make more money out of our phone call.......

dazza.mk

Just received the below with a NEW address to claim cashback!



Dear Customer,

You recently received your fantastic 12 Month FREE 12 Month Contract "Price Match" Clearance mobile phone deal.

Please download your special Cash Back Claim Form from the link below to enable you to claim your Cash Back.

http://www.e2save.com/files/cashback/special_terms_voucher.pdf

For more information about your Cashback log into your account on our website.

riza

same here, i ordered the 'Samsung D600 Chrome Clearance Price Match' with 12 months free line rental.
On an email sent to me it tells me to send cashback claims to this address:

PO BOX 4311, DUNSTABLE, LU6 9BJ

However on the claim for that i downloaded it states to send all of the claims to:

PO BOX 337, Crewe, CW2 8WE.

Which one is correct?

shareef

Probably the latter, but ring to check. If you read the terms of the "price match" offers, it states to ignore the welcome pack vouchers and terms they send you generically. Remember, the terms for these "price match" offers from e2save are completely different and much more harsh.

dazza.mk

Although it is not as simple as that as 'Dunstable' wasn't from the standard T&C's (although it is in there), rather it is quoted in the e2save email with 'price-match' T&C's ---- Then later they send out the vouchers showing Crewe.