Money Grabbing Vet!!!

borderlakland

both of the vets in my area make you pay for treatment then you have to reclaim it from your insurance co.one charges quite a large admin fee for the paperwork.i agree with th op rage at the way they were treated,last time i had to use emergancy vets we paid the call out fee at end of that visit then got billed during following visits for the drugs etc.i am appalled at the thourt of a vet leaving an animal in pain like that.

gregg1

borderlakland wrote: »

both of the vets in my area make you pay for treatment then you have to reclaim it from your insurance co.one charges quite a large admin fee for the paperwork.i agree with th op rage at the way they were treated,last time i had to use emergancy vets we paid the call out fee at end of that visit then got billed during following visits for the drugs etc.i am appalled at the thourt of a vet leaving an animal in pain like that.

we always pay via credit card and by the time the card is due the money has always been with us from the insurers. My vet completes all the necessary paperwork and charges the INSURERS the fee for doing so when he submits the claim. We pay around £11 per month for our British Blue cat and that is a higher end of the scale figure as we have claimed a fortune already. But it does cover us for "supreme cover" which means unlimited vet bills. That works out about £2.70 ish per week but you can get it cheaper if you shop around.

Beamish

I hope Daisy gets well soon and will be running with the wind again.

I can def recommend Menna Morgan in Pentwyn (Cardiff) she is a wonderful vet and the animals always come first.

Good Luck

Beem

winnie81

pulliptears wrote: »

£16 a month, per dog on the "offchance" he is ill, not including the fact you have to pay the first £50 of any claim?

No thanks.

How about trying M&S for a quote we pay 9.86 for our JR X Collie x and we pay 12.00 a month for a Pyrenees Mountain Dog both are ZERO excess! The cover has been great and has been used enough to pay for itself.

We have never had to pay out for treatment and then claim it back either our vets are happy to claim themselves.
Claire x

BargainJunky

Hope Daisy is well on the mend.

slinks

smartsuit wrote: »

I am very sorry oh perfect being. I forgot that in your fluffy perfect world everybody has just enough money to cover absolutly everything and nothing ever goes wrong.
I must be the cruelest most irresponsible pet owner.

That kind of post does not really deserve the effort it took me to type this.

i never said i was perfect... and there's really no need to be so rude

however...

if you're going to have a pet the decent thing to do FOR YOUR PET is to get insurance - any insurance, cheap insurance, a fiver a month, whatever - for the sake of your pet's health. YOU left your pet in pain recently because you didn't have insurance or money to cover it - that is NOT the vet's fault - that's yours. not the fact that you didn't have the money but that you didn't try and cover the eventuality.

obviously cheap insurance is better for people who don't have thousands to dip into when needed. i never said that you had to be rich to be a pet owner but are you really so blind to see that you have animals and because you won't spend A FIVER A MONTH you can't help them when they're sick, when they've had an accident? for god's sake, think about your poor animals man.

i can't believe you have the audacity to say sarcastically that 'you must be the most irresponisble pet owner' - when the truth is, you really are extremely irresponsible to have a pet and not ensure that you can look after that pet when it's in pain. it's disgraceful to be honest

smartsuit

slinks wrote: »

i never said i was perfect... and there's really no need to be so rude

however...

if you're going to have a pet the decent thing to do FOR YOUR PET is to get insurance - any insurance, cheap insurance, a fiver a month, whatever - for the sake of your pet's health. YOU left your pet in pain recently because you didn't have insurance or money to cover it - that is NOT the vet's fault - that's yours. not the fact that you didn't have the money but that you didn't try and cover the eventuality.

obviously cheap insurance is better for people who don't have thousands to dip into when needed. i never said that you had to be rich to be a pet owner but are you really so blind to see that you have animals and because you won't spend A FIVER A MONTH you can't help them when they're sick, when they've had an accident? for god's sake, think about your poor animals man.

i can't believe you have the audacity to say sarcastically that 'you must be the most irresponisble pet owner' - when the truth is, you really are extremely irresponsible to have a pet and not ensure that you can look after that pet when it's in pain. it's disgraceful to be honest

If you think that the vet did the right thing then maybe you have not read every word of the original post. If you think I am cruel then again, perhaps you didn't read the post.

slinks

i read the post and found it awful for the animal BUT NOT FOR YOU actually!

i felt quite sorry for the vet who has a right to make a living and not be sponged off by people like you who (i'm guessing) more than likely do at least one of the following: drink, smoke or gamble at least a measly £5 per month that could be spent on protecting your dog?

is it really worth it to let your pet be in pain?

how sad that the only way you can respond is by being rude

reported

smartsuit

You really are missing the point arent you? I will try to make it easier for you to understand with the following bulletpoints.

We phoned the vet and explained that the dog is injured but cashflow is a little tight, We can afford the £60 emergency fee but any other costs will have to be paid later.

We were told that wont be a problem and to sort out the details with the vet

I go into the vet with an injured dog 10 minutes after the incident (Thats how much I care)

Vet takes 20-30 minutes to see us and the dog is shaking with pain and he knows it.

Vet takes a further few minutes on the computer with the dog shaking in pain on his surgery table

We mention to the vet that as mentioned on the phone we will have to make an agreement of deferring the payment for a few days.

Vet point blank refuses to administer ANY treatment to the dog who is still shaking with pain and shock right under his nose with a cupboard full of pain killers right next to him

We wasted nearly an hour with the dog suffering because he wanted the money up front.

We were able to pay £60 now and would more than likely be in the posistion to pay in full upon collecting the dog.

I travelled 30 miles to a vets that was prepared to help with no quibbles

That vet treated the dog, showed compassion and care for both the dog and us and never even asked for a penny from us that day.

I would like to point out a quote from the RCVS website as this particular practice is accredited as an Emergency Service Clinic and is quite proud of that

Accredited as a General Practice - species/discipline specific
These practices may be accredited for Small Animals, Farm Animals, Equine Patients or as an Emergency Service Clinic or as a combination of these.

To be accredited as an RCVS General Practice, a veterinary practice:

Must put in place arrangements to provide 24 hour emergency cover for patients. This might be done by the practice itself, or through arrangements with another practice or emergency service provider;

Must make clients aware of arrangements for checking and monitoring of patients kept in overnight;

Must have a system for monitoring the outcome of treatments;

Must show ongoing commitment to education and training of staff;

Must keep premises clean and well maintained;

Must have a policy for communicating with clients and looking at feedback;

Must ensure clients are given estimates of the costs of treatments and consent to procedures undertaken;

Have access to laboratory facilities for diagnostic testing;

Meet legal and health and safety requirements covering its premises, equipment, clients and employees;

AND Comply with Core standards
A section of the Core standards says
16. A veterinary surgeon or a lay member of staff accepting telephone calls must not refuse emergency veterinary attention because the caller is unable to make immediate payment for the treatment. Arrangements for payment should be discussed at an early stage, but immediate first aid and pain relief should not be delayed while financial arrangements are agreed."



I could go on but if you still think that the first vet was in the right then I am sorry for you

MrsTinks

Whoa everyone - lets take one GIANT step back and take a deep breath and calm down

First point THE DOG IS ALIVE AND DOING WELL! Surely this is the main concern?

Secondly - I've had pets for many years and when my cat had an argument with a car and required 4 seperate surgeries for his broken leg, croshed paw and dislocated hip I would have paid anything so long as he was not suffering. I have always had my pets insured and always will because the £1500 he cost to fix WOULD have at £10 a month for the insurance for BOTH cats taken me 15 years to repay...
I work with an animal rescue and one of my friends is a vet so I can see this from both sides of the coin... And no offence to the OP... We only have ONE side of the story here. I'm not saying it isna't all true! But it IS just one side of the story. We can't start to guess why the vet did as he did, and frankly I think it's unfair to try and guess why or if he decided to not treat the dog.

My personal view is that if you take on a dog or cat or horse then you either take out pet insurance or you accept you may have to pay a LARGE sum if something happens. If you can't pay a large sum should there be an accident then you take out pet insurnance. If you can't afford pet insurance then you - And this is only MY oppinion! - don't have the pet in the first place. I have 2 cats and a dog and their monthly insurance comes to about £20 a month - and that is despite the massive claims we have had on one of the cats policies. (Not to mention that going through quidco you can get up to £30 cashback per policy...)
Should the vet have refused treatment? No he shouldn't in my view, but depending on whether he's a partner at that surgery or not then I would consider just making a complaint to the surgery partners. They own the business and any such complaint should be directed to them and they would then deal with addressing it internally.
On the other hand Vets loose thousands of pounds every year as people don't pay their bills. If this particular vets have been recently badly hit by people not paying up then I could understand them considering refusing treatment.

But as I say - let's all step back and take some deep breaths and calm down before posting Remember: Be nice to all money savers!