Halifax/BofScotland Insider Hints

joruss

1ANGEL wrote: »

Just tried & got through on the 01977 627313. Spoke to Graham I must agree he was really nice & very helpful, said he would be dealing with my request first thing in the morning & an offer would be sent to me within the next day or so.
Date of fob off letter 6th june-rang the number on letter 15th june, told me it could be upto 8 weeks-which is why I rang again today!
Feel quite positive now-keep at it folks its your money!:A

I couldnt agree more.

Requeste charges 2.4.07
Requested charges back 1.6.07
Rejection letter 5.6.07
Rang 8.6.07 for re evaluation
Following advice on the site rang 01977 627313 today at 8 am and spoke to Graham. Was lovely as everyone else said and he advised i would receive an offer in next couple of days.

For the first time i actually am believing i will receive the majority if not all of my charges back.

I cant thank everyone enough for their help on this site

Next post hopefully in the success stories (then onto my old credit card charges!!!!!!!!)

hmo

i started this in march asking for bank statement, then did martins first letter, got a letter saying they will investiagte ans come back within 4weeks, then they wrote and said charges are fair, i wrote saying i dissagreed and gave them 14 days to pay up or i go to court.

that was up yesterday, filed my online court claim at 1.30 today.

just have to wait now

jasuhudson

Hi there all just discovered this forum and am feeling very encouraged by your stories.
Have already started claim;

25 April - Request Charges
1 May - Informed paperwork on way
16 May - 6yrs statements arrive
16 May - Request £3003 in charges returned
22 May - Knockback
28 May - Threaten court
21 June - Today - Recieve offer of £1473.50

Think i may phone 01977 No. tomorrow, any advice would be great many thanks and good luck to all.

kellfi

Hello,

I have rec'd an offer of £853, however, I orginally claimed for £2500 inc interest. They told me that I was only entitled to £1700, is there anything that I can do please?

Thanks a lot in advance

mel-mel_4

Hello all,
I started claims from the halifax regarding my credit card on the 8th of may. I have been sent two letters and been rejected twice and I intend to ffight it all the way. My question to all is I did not put the interest charges in both letters but now I intend to. is it too late to request it, if they offer me a settlement? Or if I have to go to court. Lastly I also do not have the dates the charges were imposed. This is because I got the charges confirmed over the phone for the amount of £1900 since I opend the account in 2002. Any help anyone on how much interest I should add or if I should add it at all?

Thanks all

th3_duckst3r

hi all
well im in same boat as everyone else on here only i have over limit fees on mine only
what i want to know is could i ring my credit cards up ie:halifax one and capital 1 and just ask for details of all the over limit fees that have been applied to my account? then just send a ltter of asking for thes fees back im not over by much as i did pay about £300 back off my halifax card in one go my limit is £1000 on that one.capital 1 is £200 limit but stands at about £395.if i could just claim all these over limit fees back then i would be happy enough .i have standing order on both accounts taken from my bank account each month so aleast they are getting paid all the time and i have no late payments.........

bigmoodog

evening folks,

after many frustrating and fruitless calls to the halifax, I called thru on the magical number today and spoke to the legendary Graham. He asked what he could do so i told him he is the talk of the internet as a man who can get things done. (flattery always works). I advised that after over 3 months and many calls im no closer to getting my charges back. Without hesitaion, he said he would get something out in the post to me today. Royal Mail permitting, i hope to have some sort of offer tmrw or monday at latest. Ill let you all know how i get on and if i get my 2.2k back.

laters alligators

the dog

1ANGEL

jo1972 wrote: »

I think he must read this thread, maybe we should start a 'Mutual Graham Appreciation Thread!' Thanks Graham

:T
We love Graham! Even if its for just at least giving us some light at the end of the tunnel! Bless him hes definately our money angel! :A

AFCChris

Has anyone had a straight "no" when asking for the case to be re-evaluated?

Just received the fob off letter and I'm going to contact them today (if I can) or Monday.

Regards

Chris

lorna_anne

I received a letter from the Bank of Scotland today saying that they have investigated my complaint but have declined my request. I find this extremely annoying as they have not even sent me my bank charge statements yet!! This has been been over 3 months since my request for the statements. So I don't know for what amount they have declined me for!!!Has this happened to anyone else? If so, can they advise me where to go next?