Yorkshire Bank

MixerPhil

Hi there its mixerphil ive sent two letters to the Financial Ombudsman for two accounts with Yorkshire Bank and it doesnt cost a penny so go for it

MixerPhil

To Thecorner i have had two lots of statements from two accounts and have only paid ten pound each one so i think they are taking the proverbial because ive only got letters back from yorkshire bank saying they are looking into my claims and have never asked for extra to do it

hvr1

:mad: :mad: :mad: I'm helping my mum claim against charges by Yorkshire Bank (I've successfully claimed @ 3 other banks so far) but Yorkshire Bank are really dragging their heels.

So far my mum has sent the £10 for the charges/statements - recvd @ the last minute.

Sent 1st letter claiming the money back & recvd a reply today asking for a further £10 for them to look into it! Has this happened to anyone else? Are they allowed to do this?

Please help I want to ring them up some & need some advice as to where to go next.

Thank you very much

MixerPhil

Hello Ive Got Two Lots Of Statements From Two Accounts From Yorkshire Bank And Have Never Been Asked Fo Any Extra Money For Them To Look Into It So I Dont Know What They Are Trying On Now Me Personnaly I Would Just Send The Second Letter To Ask For Your Money Back Or You Could Ring Them And Ask Why All Of A Sudden They Want More Money My Branch Is In Hull But I Dont Know If Different Locations Are Just Trying It On Good Luck

MixerPhil

Hello Everyone Im Sorry For Bothering All Of You But I Recieved Another Letter From Yorkshire Bank After I Had Tried The Ombudsman The Letter Goes Like This I Refer To Your Recent Correspondence Received From The Financial Ombudsman Service And As Requested I Have Opened The Complaint And A Further Review Is Being Undertaken.my Understanding Of The Further Issues You Have Raised Are As Follows.intitial Complaint Not Fully Investigated.no Refund Charges Levied To The Account.it Goes On To Say I Hope To Respond To Your Complaint Shortly.i Will Write To You As Soon As Possible,once I Have Had The Opportunity To Review The Above.please Be Assured That Every Effort Is Being Made To Bring Your Complaint To A Satisfactory Conclusion.all Ive Got To Say To All That Is If They Had Not Drawn It Out Since February When I Started And Had They Settled All My Charges I Wouldnt Of Gone To These Extremes In Contacting The Financial Ombudsman Services So Keep Going There Is A Light At The End Of The Tunnel Just Dont Give Up Hope I Havent And This Is Only My First Claim Ive Still Got Another One With The Same Bank So Good Look To You All And Dont Forget Tonight On Tv At 8.oclock Martin Lewis Is On About Bank Charges Good Viewing

hvr1

thecorner wrote: »

glenk63 wrote: »

Can anyone help? I recently asked for my past 6 years statements from Yorkshire Bank and paid the £10 (as per the guide). I then sent the second letter asking for my money back. Today Yorkshire Bank have rung me and said I need to pay them another £10 for them to look into my claim?? Is this normal?? Or are they taking the proverbial?

[/quote

Hi, my mum has received the same letter today - I have searced thru the threads & cant find an answer yet....but I think they are taking the Mick, I am going to ring them shortly....I'll let you know if I find anything else out.....

hvr1

thanks, I'm going to ring them & see what they say - i've noticed that someone else has recvd this letter recently - so I think it is a new tactic of theirs (probably trying to claw back some monies seen as they are coughing up thousands left, right & centre!)

tunesurfer

I saw people having the same problem a short while ago on the CAG website but I cant remember how they dealt with it - I think they just sent the second £10 to keep things going (its some sort of admin charge).


Heres the link to the site

http://www.consumeractiongroup.co.uk/forum/yorkshire-bank-clydesdale-bank/

hvr1

Hi

Just to let you know ref my prev post about Yorkshire Bank asking my mum for a further £10.00 to calculate the charges....she has rung them & they have said it was an error on their behalf & that the 1st letter she sent to local branch asking for a refund should have been sent to the Head Office, hence why they were trying to charge her a further £10.00 ..... for some strange reason her local branch didnt just forward the letter on to their head office, like most other banks do...Personally I think it is a stalling tactic & probably the only way they could fund their christmas do....PLEASE PLEASE if you receive this type of letter dont send them the money, ring them to query it & save yourself a tenner.

:beer:

impy

Hi, I have just joined and have looked through the forums, as I have just had my 6 years statements from Yorkshire Bank. I intend to claim for both the Charges fees and Overdraft fees but I need to know can I claim for Debit Interest fees that I have been charged, I cannot find any thing in any of the forums for Debit Interest. Any help would really be appreciated.Thanks impy