Topcashback Questions & Answers

TopCashBack_Company_Representative

Hi POPPYOSCAR.

I am glad to hear that this has now been approved.

Please do not hesitate to get in touch if we can assist you with anything further.

Kind regards,
Samantha

squidge60

Thankyou looks like its sorted now.:)

TopCashBack_Company_Representative

Hi squidge60,

We are always happy to help.

Please do not hesitate to contact us if there is anything that we can assist you with.

Kind regards,
Samantha

onejontwo

I've probably put this in the wrong place but feel free to move it.
I'm presently about to renew my annual breakdown cover through Topcashback which I do every year by flitting from one to another to get the cashback by effectively becoming a new member. However when clicking through Topcashback site to the AA site it say's this in the T&C'S.:- "Prices shown are for the first 12 months of membership with payment on a continuous annual basis. All prices quoted are available to new customers only."
Now correct me if I'm wrong and reading too much into this, but would I be tied into a second year in order to get the discount or could I leave after the first year with the discount?

Retro_Bunny

You're not tied, it just means that they'll retain your card detail automatically to charge you next year ("for your convenience") at the fully inflated price.
You can still move, but the emphasis is on you to remember to cancel and move, as opposed to simply "forgetting" to renew.

Storck

Or once you get your cash back contact them and tell them to cancel the auto renewal

faddy

Hi, the merchant notes for Sky say "If you live in a block of flats you will unfortunately not be eligable for cashback." I presume the issue is the connection to a communal dish, so does this exclusion apply if purchasing broadband without TV?

TopCashBack_Company_Representative

Hi faddy,

Thank you for your question.

I have asked a member of our Sales Team to get this clarified for me. Could you send an email to mse@topcashback.co.uk so that I am able to update you once I have received a response?

I hope to have an answer for you within the next few days.

Many thanks,
Samantha

irinaE

Ive read your earlier response and i understand the logic behind. how about if i have 70£ cash back ( as a single payment). I wont be able at all to convert that money in Tesco points?

Thank you

TopCashBack_Company_Representative

Hi irinaE,

Thanks for your question.

Unfortunately, you would not be able to convert your singular payment of £70 into Clubcard points as we are not able to split a single transaction payment at present. Once you have another transaction in your account at £50 or less, you will be able to request this via Tesco Clubcard points.

I hope that this is of help.

Kind regards,
Samantha