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Topcashback Questions & Answers
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You might like to read our latest Cashback sites news story: Are you a cashback site loser?
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Hi everyone,
If you have a question you'd like to ask cashback website Topcashback directly, post your question below and it will try to answer. If you want to discuss other cashback sites then please start a separate thread if there isn't one already.
Please remember referral links are not permitted. If you want to post a referral you can do it on the Topcashback referrals thread.
You might like to read our latest Cashback sites news story: Are you a cashback site loser?
Back to the original post...
Hi everyone,
If you have a question you'd like to ask cashback website Topcashback directly, post your question below and it will try to answer. If you want to discuss other cashback sites then please start a separate thread if there isn't one already.
Please remember referral links are not permitted. If you want to post a referral you can do it on the Topcashback referrals thread.
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Replies
Should I wait until this is confirmed or lodge a claim?
I would expect this to show as a figure, so could you lodge a claim now?
To claim - please go to Customer Support> CashBack Claim> Lodge and complete all the details on this form or use the link below
http://www.topcashback.co.uk/account/enquiries/missingcashbackclaims/submit
Please let me know if you have any issues.
Many thanks,
John
I am the official company representative of TopCashBack. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to [email protected] This does NOT imply any form of approval of my company or its products by MSE"
Just checked and it has now been confirmed as the correct amount.
I will bear this in mind in future, thanks!
Thats great news!
It looks like these transactions can take a short time to update from £0.00 and we have now updated the site to show this.
Best wishes,
John
I am the official company representative of TopCashBack. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to [email protected] This does NOT imply any form of approval of my company or its products by MSE"
I've asked the Claims Team to give you an update on this claim. If you don't hear anything after a couple of days please post back
I really hope this goes on to be a successful claim for you!
Best wishes,
Jessica
I am the official company representative of TopCashBack. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to [email protected] This does NOT imply any form of approval of my company or its products by MSE"
I must admit I do find the insurance one not even tracking or showing at all for three months a bit of a worry as that's usually a lot of money why can't it just be shown as there and noted at least ?
Can you,please, help?
My OH account has been 'terminated'.
This is what he has received today, without no further explanation and it's so frustrating - no explanation, no nothing.
Is there anyway for him to reinstate h'is account?
He used to have around £60ish to be confirmed and now this is so upsetting.
Thank you!
My home insurance was due in April. I usually just pick the highest cashback amount with the best quote, but because of the trouble with the Debenhams transactions I checked the cashback reviews and they were terrible - hardly anyone was getting their cashback, so I decided not to go through Topcashback for my insurance.
I don't think this is a merchant problem, there's too many, it must be a problem with Topcashback