Topcashback Questions & Answers

bribarty

Hi, My wife, son and myself all had accounts with topcashback but all have been closed due to "Fradulent use". I had been in contact with the tcb support team to get this resolved as we had been keen users of the site and had got many of our friends to use the site as well. At the start it all seemed to be getting resolved but now I am not getting any response from anyone at topcashback.

The reason I was given was that all three accounts were paying into one account (A joint account for My wife and myself) , My son was paying into this account as a small contribution to the household bills. I have read through the terms and cannot find any reference to this not being allowed.

My main gripe is that I was due to be paid at least £125, my wife was due at least £50 and my son around £20 and all of this was legitimately earned through the tcb site.

I would like to know why I am now not getting any responses from topcashback and when this is going to be resolved.

Regards

Brian

faddy

bribarty wrote: »

Hi, My wife, son and myself all had accounts with topcashback but all have been closed due to "Fradulent use". I had been in contact with the tcb support team to get this resolved as we had been keen users of the site and had got many of our friends to use the site as well. At the start it all seemed to be getting resolved but now I am not getting any response from anyone at topcashback.

The reason I was given was that all three accounts were paying into one account (A joint account for My wife and myself) , My son was paying into this account as a small contribution to the household bills. I have read through the terms and cannot find any reference to this not being allowed.

My main gripe is that I was due to be paid at least £125, my wife was due at least £50 and my son around £20 and all of this was legitimately earned through the tcb site.

I would like to know why I am now not getting any responses from topcashback and when this is going to be resolved.

Regards

Brian

Did one of you get referral credits for the other two? Maybe TCB think you're really one person?

bribarty

faddy wrote: »

Did one of you get referral credits for the other two? Maybe TCB think you're really one person?

No we did not do referrals for each other and these accounts had been created several years ago.

bribarty

also we sent them all our details (which they could check on the electoral roll)

TopCashBack_Company_Representative

Hi there,

@bribarty, I am sorry to hear that this has been the case. Could you email myself at mse@topcashback.co.uk? I will see if there is anything that I can do to assist you with this matter.

@faddy, just to let you know that I have received your email regarding your Sky question, I am just waiting to receive a response to this. I will then respond to your email with the outcome.

Kind regards,
Samantha

tylerriley

Can anyone help it says it's free to use. But upon looking round the site there is a fee to use this site. £5 or £7.50 p/m how can it be? AND HOW DO I SORT THIS OUT.

tylerriley

Top cashback is a scam. It states it is free to use. But this is untrue it cost £5 pm to use

Ximian

tylerriley wrote: »

Top cashback is a scam. It states it is free to use. But this is untrue it cost £5 pm to use

Really? It's £5 per year for TCB Plus membership:

"We do not charge any joining fee whatsoever for any of our members.
There are also no annual administration fees for our Classic account members and we charge just £5 per year for our TopCashback Plus members for a host of extra rewards."

tylerriley

So its not free like u state

hermum

It's free for the classic account, there's a £5 per annum plus account.
Details of that are on the site, http://www.topcashback.co.uk/Help/103