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Topcashback Questions & Answers

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Comments

  • TopCashBack_Company_Representative
    TopCashBack_Company_Representative Posts: 2,201 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Great news - If you have any further queries please get back to us.
    “Official Company Representative
    I am the official company representative of TopCashBack. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • POPPYOSCAR
    POPPYOSCAR Posts: 14,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Thank you TCB for a fantastic deal with the Get reading... and for sorting out my OHs claim on it so quickly.
  • Allmuse
    Allmuse Posts: 12 Forumite
    Hi Top cash back rep. I recently ordered a Love to Shop voucher, this has since arrived but I cannot get my balance to transfer on to the card, I have tried many times but nothing happens when I click confirm payment. Any help would be appreciated.
  • TopCashBack_Company_Representative
    TopCashBack_Company_Representative Posts: 2,201 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi there,

    Thanks for getting in touch.

    @POPPYOSCAR - No problem and any further queries please get back to us.

    @Allmuse - Please can you kindly submit a support ticket and we will look at this for you https://www.topcashback.co.uk/help/54

    Many thanks
    Sally
    “Official Company Representative
    I am the official company representative of TopCashBack. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • John_G66
    John_G66 Posts: 347 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hi, Feedback on the TCB site for 32Red is appalling, do you think you should be promoting them ?
  • TopCashBack_Company_Representative
    TopCashBack_Company_Representative Posts: 2,201 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi there,

    Thanks for getting in touch.

    I am sorry you have had an issue with this merchant.

    Please can you kindly submit a support ticket and we will look into this for you.

    https://www.topcashback.co.uk/help/54

    Many thanks,
    Sally
    “Official Company Representative
    I am the official company representative of TopCashBack. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • morrow56
    morrow56 Posts: 210 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hi

    Could you let me know when this transaction will become payable please

    Transaction took place on 14th July, sill not payable.

    My username on TCB is morrow56

    Thanks
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • Wheres_My_Cashback
    Wheres_My_Cashback Posts: 4,394 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    TCB,

    Am I ever going to get paid ?

    Tombola, sat there pending since 22nd April - should have been paid in July !!

    Tyre Savings, confirmed since February - Should have been paid in May !!

    Jackpot City, confirmed, should have been paid in July !!

    I've received the 'please wait another 4 weeks' scripted response, but it just goes on and on and on and on and on and on !

    Please sort it out. Thank you.
  • TopCashBack_Company_Representative
    TopCashBack_Company_Representative Posts: 2,201 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi Guys,


    Thanks for getting in touch.

    I am sorry your transactions are a little delayed.

    Please can you kindly submit a support ticket

    https://www.topcashback.co.uk/help/54

    we will look into this further here for you.

    Many thanks,
    Sally
    “Official Company Representative
    I am the official company representative of TopCashBack. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • morrow56
    morrow56 Posts: 210 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hi

    More than transaction made on March 14, still not set to payable from confirmed. Can you help sort please.

    Username is morrow56

    Thanks
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
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