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Topcashback Questions & Answers

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  • Tableman
    Tableman Posts: 2 Newbie
    TopCashBack_Company_Representative wrote: »
    Hi Tableman,

    I can have a look at this for you, but I would need to access your account. Can you email in to [EMAIL="mse@topcashback.co.uk"]mse@topcashback.co.uk[/EMAIL]? If you can attach the photo there too that would be great.

    Best wishes,
    John



    It was a joke about the photo but as you've asked, I've taken one and will send to you.

    Certainly have to work to get me pennies back.
  • TopCashBack_Company_Representative
    TopCashBack_Company_Representative Posts: 2,201 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi Tableman,

    I've just replied to your e-mail with some good news :)

    Have a lovely day!

    Jessica
    “Official Company Representative
    I am the official company representative of TopCashBack. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • terryw
    terryw Posts: 4,396 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    hi there

    I bought insurance from Principality on 30 march ref no H90468151H. The £80.80 cashback is still showing as pending but the site will not allow me to send a missing cashback claim.


    I shall be most grateful if you will kindky chase them up.

    Many thanks
    "If you can bear to hear the truth you've spoken
    Twisted by knaves to make a trap for fools"
    Extract from "If" by Rudyard Kipling
  • TopCashBack_Company_Representative
    TopCashBack_Company_Representative Posts: 2,201 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hello terryw,

    Thanks for this post.

    It looks like this merchant is a little behind with its validations but don't worry, your transaction is progressing in line with others made at the same time as yours. Can you let me know if your cashback still hasn't become Confirmed in 4 weeks time? I'll then happily look into this further for you.

    Have a lovely afternoon.

    Jessica
    “Official Company Representative
    I am the official company representative of TopCashBack. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • terryw
    terryw Posts: 4,396 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    TopCashBack_Company_Representative wrote: »
    Hello terryw,

    Thanks for this post.

    It looks like this merchant is a little behind with its validations but don't worry, your transaction is progressing in line with others made at the same time as yours. Can you let me know if your cashback still hasn't become Confirmed in 4 weeks time? I'll then happily look into this further for you.

    Have a lovely afternoon.

    Jessica

    Thanks for that Jessica. Really good service and further evidence of why I am a great TCB fan.
    "If you can bear to hear the truth you've spoken
    Twisted by knaves to make a trap for fools"
    Extract from "If" by Rudyard Kipling
  • TanH_2
    TanH_2 Posts: 45 Forumite
    Hi,

    Can somebody at TopCashBack tell me why the Snap & Save offers haven't changed for the last 3 weeks please.

    TIA
  • TopCashBack_Company_Representative
    TopCashBack_Company_Representative Posts: 2,201 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi TanH,

    Thanks for posting.

    We added a new deal yesterday, but we wanted to keep these running a little longer then the others.

    We're reviewing future offers and should have some more showing soon!

    Best wishes,
    John
    “Official Company Representative
    I am the official company representative of TopCashBack. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • bevally
    bevally Posts: 267 Forumite
    Just booked train tickets with RedSpottedHanky - cashback tracked within 5 minutes..... excellent...... except...... I also purchased travelcard (London) and the value of this was not included in the cashback. No mention within the notes on the TCB that cashback would not be given for 'add-ons', think this should be mentioned in the notes if it is not being given.
    Make £10 a day challenge = Aiming for £100 a month
    May - £100.68/£100 (£80.68 cash & £20.00 vouchers)
    June - £121.04/£100 (£91.04 cash & £30.00 vouchers)
    July - £22.11/£100 (£22.11 cash & £0.00 vouchers)
  • armyknife
    armyknife Posts: 596 Forumite
    I've been Money Tipped!
    Confirm Nook cashback seems to have stalled for a good while. :think:
  • TopCashBack_Company_Representative
    TopCashBack_Company_Representative Posts: 2,201 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi guys,

    Thanks for getting in touch.

    Please could you email your query and email address for topcashback to mse@topcashback.co.uk and we will look into this for you.

    Many thanks,
    Sally
    “Official Company Representative
    I am the official company representative of TopCashBack. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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