Great 'Work in a bank? What should we know' Hunt

ShelfStacker_3

Inactive wrote: »

There certainly is, open more cashier points, simple.

No brainer really.

Sure, they'll get out the plywood and construct more counters, and they'll get a couple of up-for-it front line staff to go at it and make a few new cashiers.

OR customers could open their minds for a change and try new ways of doing things. Just a thought.

Inactive wrote: »

I can assure you that I am not " out of touch with todays society ", I just do not like some jumped up bank cashier telling me what is best for my needs.

They know the stuff inside out, and are well aware of the benefits self-service stuff can give; how do you they don't know what's best for your needs?

StAnToN_2

Inactive wrote: »

Nobody asked you to.. :rolleyes:


You obviously take the Banks " brain washed " view, that you know what is best for customers, well clearly from feedback on this site, you are wrong in many cases.


I can assure you that I am not " out of touch with todays society ", I just do not like some jumped up bank cashier telling me what is best for my needs.

The bank cashier is merely making a suggestion surely the bank in question would be offering a disservice to its customers if it wasn't promoting more convenient ways of banking, at the end of the day you can always respond with a polite 'No, thank you'.

In regards to your comment about feedback on this site about banks. Well, this forum only acts as a snapshot as to what customers want, and is not a true reflection of the 'bigger picture'. We continually conduct Customer Service Surveys via our telephony teams, surely if this was as a big a problem as you are making out things would have changed. At the end of the day we are a business, the last thing we want is customers leaving us and going elsewhere...

Lokolo

SS you mean like depositing money in the depositing machines rather than use the cashier?

Inactive

ShelfStacker wrote: »

Sure, they'll get out the plywood and construct more counters, and they'll get a couple of up-for-it front line staff to go at it and make a few new cashiers.

OR customers could open their minds for a change and try new ways of doing things. Just a thought.



They know the stuff inside out, and are well aware of the benefits self-service stuff can give; how do you they don't know what's best for your needs?

There you go again, telling customers what is best for their needs..tch tch.

The plywood idea is a good one..

Lokolo

I rarely use the cashier.... and I am a customer.... so you don't know what all customers need. Just you.

And can ya see how I think you're a moaning *******?? lol.

Inactive

Lokolo wrote: »

SS you mean like depositing money in the depositing machines rather than use the cashier?

...and then get the cash swallowed up by the bank for days, like some poor individual on here did a few days ago.....no thanks.

simon_templar_2

Inactive is very good. Kudos to he/she.

Lokolo

Inactive wrote: »

...and then get the cash swallowed up by the bank for days, like some poor individual on here did a few days ago.....no thanks.

Thats only in the envelope ones. The new ones count them up straight away and put the money in your account straight away.

Inactive

simon_templar wrote: »

Inactive is very good. Kudos to he/she.

He............

Inactive

Lokolo wrote: »

Thats only in the envelope ones. The new ones count them up straight away and put the money in your account straight away.

I wouldn't know Lokolo, I am a " moaning ******* " so I don't use them.;)