Flight delay and cancellation compensation, Easyjet ONLY

Irish_Steve

And would they even offer compensation in less than 24hrs from me putting in the claim? Am I jumping the gun here?

Justice13075

Airlines will do anything they can to try and not pay compensation. You are due what I said you are due. If they have underpaid you contact them laying out what we have said and ask them to refute the figures. Other wise tell them you will be submitting a letter before action and will see them in court.

Justice13075

Was the £450 for 2 lots of compensation?

Irish_Steve

Three adults travelled. I've just spent the past five hours in A&E with my eldest following this thread on my phone so after I get something to eat, I post the pdf (if i can) and someone with more brains than me can take a look at it.

When I "Check my claim" on the Easyjet website it just says "We're just completing the final checks and you should hear from us soon" so I'm not sure what they have sent out!

And I don`t know how to load an image of the pdf file lol

Justice13075

Sorry to hear that hope it is not to serious. Post what you have but not your full name.

Irish_Steve

Just a sprained ankle!

And I can't post it as I'm a new member, not quite sure how many posts I have to make before I can but one of the entries had ***EUC and then £447. Does the EUC mean compensation?

Irish_Steve

Quick update. Despite naming three people on the compensation claim, they only paid for two! Seems strange as they paid for the three tickets home. Maybe trying to pull a fast one.

Have replied by email but will keep following it up

Irish_Steve

And as per usual, you can't actually get to speak to a real person!

JPears

Irish - you need to send and NBA to EJ, via email giving them 14 days minimum to pay up or take them to small claims. EJ are useless/incompetent or just plain awkward when it comes to all aspects of claims.

Irish_Steve

To be fair to EJ and as suspected, it was my fault as I hadn't filled the form in correctly!
I spoke to someone via one of those online chat things and they said just to make a new claim. Thing is, the first claim complete with reimbursements for the extra flights was passed within a couple of hours, this one is taking a bit longer

And what is a NBA?