Flight delay and cancellation compensation, Jet2.com ONLY

NoviceAngel

Pie_In_The_Sky wrote: »

What about CAA? Is it even worth going down that route would you say?

Even IF the CAA agree with you and say Jet2 should pay, they still won't and you'll have to go to MCOL.

Might strenthen your case, but don't forget some Judges have refused to accept evidence from the Aviation Authorities. Can't damage your case by at least asking them to get involved, but MCOL in my opinion is your only real option.

Cheers

NoviceAngel

Pie_In_The_Sky_2

NoviceAngel wrote: »

Even IF the CAA agree with you and say Jet2 should pay, they still won't and you'll have to go to MCOL.

Might strenthen your case, but don't forget some Judges have refused to accept evidence from the Aviation Authorities. Can't damage your case by at least asking them to get involved, but MCOL in my opinion is your only real option.

Cheers

NoviceAngel

Thanks for the advice!

I have been looking at the CAA website and have come across a page which has a link to a list of what they are saying may be classed as extraordinary circumstances from the European Commisions website. I am confused as up till now I thought all technical problems were definitely not extraordinary circumstances but this seems to suggest the CAA are saying they may be under 'Unexpected Flight Safety Shortcomings?! Would a judge pay any attention to this? Does anyone have any advice on this? I am just worried about laying out the court fee!!:(

dino25uk

Pie_In_The_Sky wrote: »

Thanks for the advice!

I have been looking at the CAA website and have come across a page which has a link to a list of what they are saying may be classed as extraordinary circumstances from the European Commisions website. I am confused as up till now I thought all technical problems were definitely not extraordinary circumstances but this seems to suggest the CAA are saying they may be under 'Unexpected Flight Safety Shortcomings?! Would a judge pay any attention to this? Does anyone have any advice on this? I am just worried about laying out the court fee!!:(

The CAA from what I see have decided to protect the airlines rather than the passenger. MCOL, or a nowin no fee I think is your next step.

NoviceAngel

dino25uk wrote: »

The CAA from what I see have decided to protect the airlines rather than the passenger. MCOL, or a nowin no fee I think is your next step.

I must admit I'd not heard of this page on the CAA website, I think something we all must agree with is this 'legal' situation seems to be a total mess from top to toe.

AESA can't agree with the CAA. The CAA can't agree with the directions of EC 261/2004. Jet2 well they don't agree with anybody!:beer:. The DJ's seem to be making their mind up on the day, the only thing consumers can do is to continue to issue through MCOL, in the hope that some consistancy will surface.

Although, I hear Jet2 are contesting a recent defeat which may mean a precedent that DJ's have to follow in the lower courts.

Watch this space.........

Cheers

NoviceAngel

scoobslayer

Jet 2 have rejected my claim (2nd time of asking) due to an 'operational decision' made by the company who they sub-chartered a plane from for our flight, suggesting that this decision even considering their contractual obligations to them, meant that the delay was beyond their control and therefore constitutes extraordinary circumstance!

Where do we go with this one??

111KAB

scoobslayer wrote: »

Where do we go with this one??

Back to page one I'm afraid and then make the decision to pursue court action yourself or via no win no fee firm.

friendofbillw2

NoviceAngel wrote: »

Can't damage your case by at least asking them to get involved

Er, yes it can. The way the NEBs are behaving, there is a good chance they will side with the airline, even in the most extreme of non-extraordinary circumstances! The airline will then make a very big play of that in court.

I'd suggest that going to any of the NEBs since they put out that list of non-extraordinary extraordinary circumstances is a move with plenty of risk and, if judges and airlines are going to ignore a ruling in the claimant's favour, not much reward.

I think straight to court after NBA is the best way forward.

Vauban

friendofbillw2 wrote: »

Er, yes it can. The way the NEBs are behaving, there is a good chance they will side with the airline, even in the most extreme of non-extraordinary circumstances! The airline will then make a very big play of that in court.

I'd suggest that going to any of the NEBs since they put out that list of non-extraordinary extraordinary circumstances is a move with plenty of risk and, if judges and airlines are going to ignore a ruling in the claimant's favour, not much reward.

I think straight to court after NBA is the best way forward.

I agree with this advice strongly. The CAA is definitely not the passengers' friend - and the other NEBs have no sway over either the airlines or court.

neechofish

mplooney wrote: »

Hi
I experienced a 7 hour delay on a JET2 Flight from Leeds Bradford to Alicante. I wrote to the company using the template and they replied saying that the event was an "extraordinary circumstance" (no surprise there!).
I challenged this and JET2 have responded saying that the delay was caused by "pressurisation issues on departure which were unseen and therefore outside of their control" and thus refuted my claim.

Any thoughts please and where should I go from here?

I have just had almost the exact letter in response to my challenge on EC but for a different flight.

I have decided to issue proceedings having read people's experiences on here!

caduser

Hi

I was delayed for what I thought was 3 hours on the Jet2 flight LS863 from Manchester to Murcia on 7th June 2012. It certainly departed over 3 hours late but Jet2 informed me the actual arrival time delay was 2 hours and 55 minutes, which was suspiciously close to the limit. Unfortunately I can't get any other official confirmation of the arrival time from FlightStat since it didn't have data on that particular flight. Anyone got any ideas how I can get that data?

Thanks