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Flight delay and cancellation compensation, Jet2.com ONLY

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  • PomBear
    PomBear Posts: 172 Forumite
    Flight numbers are attached to routes and times, I believe? Eg (as it always flies directly over us), Emirates flies MAN to DXB departing MAN daily at 21.15 (EK20). It has the same flight number every day. If today’s was cancelled and you were bumped to tomorrow’s, tomorrow’s would not be a replacement for today’s, despite the identical flight number. However, if they operated EK20 three times a week, say Tuesday, Thursday and Sunday and today’s operated tomorrow (Weds) then surely that would be delayed?
  • NoviceAngel
    NoviceAngel Posts: 2,272 Forumite
    Part of the Furniture
    That’s how I also interpret things, the wording is interesting though as they could say we’ve re-routed you - it’s a flaky argument but I’m surprised they haven’t tried it on multiple cancellations such as my own, remember how they said I wasn’t entitled to a refund of my 3rd cancelled flight as they had moved me onto the following days flight?

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  • Tyzap
    Tyzap Posts: 2,112 Forumite
    Sixth Anniversary Combo Breaker
    If a delayed flight, which has the same flight number every day of the week, is delayed overnight it would mean two flights that day with the same flight numbers.

    That would cause confusion all round, especially at ATC, so they will usually add a letter to the end of the flight number of the delayed flight. E.G LS810 would become LS810E.

    That, in its self, does not mean it is a different flight to the delayed one, it is still the same delayed flight.
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  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 21 August 2018 at 9:49PM
    Part of my reasoning too Pom. Re-routing in my opinion doesn't just mean different flight in terms of departure destination, it means a different journey. When my satnav re-routes me, its still the same departure/destination, just in a different manner.
    I suspect you were rebooked on the earlier flight the next day then bumped as it was full, on the regular later flight. I can't find any third flight Malaga to LBA on the 20th. Maybe somebody else with FR24 can?
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  • PomBear
    PomBear Posts: 172 Forumite
    But did the following day’s flight already have pre-booked passengers? I assume it would have if it was a regular flight. So, first flight cancelled. Re-routed to an alternative (also cancelled). The alternative, presumably, wasn’t a rescheduling of your original flight? Could they have even got all the pax on it?
  • PomBear
    PomBear Posts: 172 Forumite
    Tyzap - interesting point. When my flight was severely delayed (LS904) and operated the following day, it operated under flight number EXS904 (or similar - number was the same, but airline identifier changed). Can make delayed flights difficult to find on the sites such as FR24...
  • PomBear
    PomBear Posts: 172 Forumite
    And possibly difficult for the online NWNF checkers to find too
  • PomBear
    PomBear Posts: 172 Forumite
    JPears - was it the same aircraft that operated the subsequent flight? It is possible to check the aircraft’s history...
  • Tyzap
    Tyzap Posts: 2,112 Forumite
    Sixth Anniversary Combo Breaker
    3.2. Cancellation
    3.2.1. Definition of cancellation

    Article 2(l) of the Regulation defines ‘cancellation’ as the non-operation of a flight which was previously planned and on which at least one place was reserved.
    Cancellation occurs in principle where the planning of the original flight is abandoned and passengers of that flight join passengers on a flight which was also planned, but independently of the original flight. Article 2(l) does not require an express decision of cancellation by the carrier26.


    3.2.2. Distinction between cancellation and delay
    Without prejudice to paragraph 3.3.1 below and in order to avoid that air carriers present a flight as continuously 'delayed' instead of 'cancelled' it was considered useful to highlight the distinction to be made between a 'cancellation' and a 'delay'. In practice, although a flight may generally tend to be considered as cancelled when its flight number changes, this might not always be a determinant criterion. Indeed, a flight may experience such a long delay that it departs the day after it was scheduled and may therefore be given an annotated flight number (e.g. XX 1234a instead of XX 1234) to distinguish it from the flight of the same number on that subsequent day. However, in this case, it could still be considered as a delayed flight and not a cancellation. This should be assessed on a case-by-case basis.
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  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 21 August 2018 at 11:47PM
    I don't know, I don't have access to any historical flight tracking site.
    EXS and LS codes are interchangeable.
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