Flight delay and cancellation compensation, Jet2.com ONLY

JPears

I think the 2 year issue in terms of claims could be a more difficult issue as it looks at several different points of law. Many of the older cases are approaching or have passed the 6 year limit but most of thse cases wouldn't have had the unfair (AIMHO - unlawful) T&Cs anyway. Its the "middle ground" claims from around 2011 onward to presnt day that may fall foul.
As most of these restrictive T&Cs state "claim", not legal claim, at the moment, I would anticipate that Judges should and would interpret this as a claim to the relevant airline within 2 year, since is the correct interpretation/definition.

legal_magpie

As it's an attempt to exclude compensation under regulations, I would argue to the contrary but I know that there are views each way.

glentoran99

If they get away with making conditions two years what's to stop them making it no years and no claim?

legal_magpie

Precisely my point. Dawson makes it clear that the time limit in England is 6 years and some airlines are trying to evade that by contract terms which I consider to be unreasonable

bert7cosby

Hi all,
After some advice please, I filed a claim to Jet2 on Sept 2014 using the template on. I received a response letter from customer care on the 30th of Sept acknowledging receipt of the correspondence stating that they would be dealing with the claim in strict date order.
That was the last correspondence I received and was wondering whether I should now follow up with another letter or sit tight and wait.


I appreciate any help you may be able to give me with this issue.
Thanks
Brett

Tyzap

bert7cosby wrote: »

Hi all,
After some advice please, I filed a claim to Jet2 on Sept 2014 using the template on. I received a response letter from customer care on the 30th of Sept acknowledging receipt of the correspondence stating that they would be dealing with the claim in strict date order.
That was the last correspondence I received and was wondering whether I should now follow up with another letter or sit tight and wait.


I appreciate any help you may be able to give me with this issue.
Thanks
Brett

Hi Brett,

You could wait till the cows come home but it won't get you anywhere with Jet2!

I suggest you read Vaubans superb guide (if you've not already) and follow his advice about the claim procedure.

Read previous post on this thread and you'll get a feeling for what you're up against with Jet2.

Take control of your claim and don't wait for Jet2, you have lots of help here.

Good luck.

stevemej

bert7cosby wrote: »

Hi all,
After some advice please, I filed a claim to Jet2 on Sept 2014 using the template on. I received a response letter from customer care on the 30th of Sept acknowledging receipt of the correspondence stating that they would be dealing with the claim in strict date order.
That was the last correspondence I received and was wondering whether I should now follow up with another letter or sit tight and wait.


I appreciate any help you may be able to give me with this issue.
Thanks
Brett

The legal arguments have more or less been settled on the side of the passenger (tho jet2 are claiming a new defence if you dont sue them within 2 years....... but most people seem to agree that its a pathetic last desperate chance by Jet2 to avoid paying out).

I have NEVER heard of an instance where Jet2 pay out without taking them to court. Either walk away; take them to court yourself or go with a no win no fee company like bott and co.

JPears

Whilst sleeping off a Bradford CAMRA beer festival hangover this morning, my befuddled brain did wonder if I could resubmit my claim to Jet2 (not my daughter's) and see what happens.
Of course, being J2, it will go to court, but surely I have a case as the law has since been well and truly clarified by the highest courts in the land and my judge actually erred in law by getting it completely wrong?
Thoughts?

legal_magpie

If your case was rejected by a judge, your remedy is to apply for permission to appeal out of time on the basis that (according to the Court of Appeal) the Judge erred. But it's not easy. There is case law on the subject.

NoviceAngel

Sounds like a phone call to Bott, JP

Worth the cost of the call, I'm sure....