Flight delay and cancellation compensation, Jet2.com ONLY

BigJock_72

BigJock_72 wrote: »

Hi, forgive my ignorance but an nba letter? I have sent a letter to jet2 from the mse page and received the standard reply saying they were dealing with all claims in date order. Since the supreme court ruling in our favour, what next? Write to their customer services again, the CAA, or small claims

Regards Gordon

Well I've used Vaubans template nba letter and sent one to the chairman and one to their eu 'customer careteam' by recorded delivery yesterday. They have 14 days from receiving the letter to take action otherwise off to small claims we go. Will update on the response I receive.

NoviceAngel

Tyzap wrote: »

I understand that Jet2 have written to the courts requesting cases continue to be stayed pending a Dutch case!

I can also confirm this, I received an email from Jet2s solicitors today requesting I consent to a further stay!

This is beyond what I can comprehend at the moment, Needless to say I will not be agreeing

JPears

Desperate, utterly deperate. Surely Wallentin already covers the EUCJ anyway?
Are there more details of this case for us bar room lawyers to digest?

dxc_chappie

JPears wrote: »

Are there more details of this case for us bar room lawyers to digest?

http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=uriserv:OJ.C_.2014.303.01.0012.02.ENG

JPears

Why is a Dutch regional court refering a matter to the European Court for a ruling? Why has it not referred it to the Dutch CoA or Supreme court? Have our Euro cousins become some bludgeoned by the EU that they defer there by default?

NoviceAngel

I don't want to keep double posting, so a continuation of my battle will continue https://forums.moneysavingexpert.com/discussion/comment/66955691#Comment_66955691 in the Huzar thread

DrA_Harrogate

NoviceAngel wrote: »

I can also confirm this, I received an email from Jet2s solicitors today requesting I consent to a further stay!

This is beyond what I can comprehend at the moment, Needless to say I will not be agreeing

I have asked my local Court if they can now decide. I informed 2birds of this but heard nothing.... and this would seem to be why. I guess I shall be hearing from them soon..!

minesabud

Has anyone an opinion or guidance on our plight? After much to-ing and fro-ing, including a referral to the CAA after which they referred our case back to Jet2 to reconsider, they have now rejected our claim. We incurred an 8.75 hr delay on our MAN to VCE flight, LS801 11/06/2012. We missed the first day of our holiday (but did manage to catch our cruise which sailed from VCE the next day). Jet2 has confirmed the delay was caused by a fuelling error by a third party who reported an incorrect fuel amount meaning the plane was too heavy for take off. The draining and refuelling took most of the delayed time but then the plane had to undergo a further full security check as it was taken to a Thomas Cook hangar (next to the runway, we watched it out of the waiting room window all day) for de-fuelling which unfortunately is 'landside'. This third party error is classed as beyond Jet2's control and is therefore an extraordinary circumstance.

richardw

Are they really a 3rd party? Read up about 'principal and agent' relationship.

111KAB

Minesabud - Richard totally correct plus Jet2 really are pulling your plonker! Forget the CAA go straight to Court and enjoy your compensation.