Flight delay and cancellation compensation, Tui/Thomson ONLY

NoviceAngel

MITZIMELONS wrote: »

I've sent my N1 off today but used the Luton address as this was on all the rejection letters I've had.......will it still be processed ?

Yes it will be processed but might cause problems down the line, stay with it for now, and see what comes of your claim when Thomson receive the paperwork.

You can make amendments but it will cost a further Court fee.

razorsedge

MITZIMELONS wrote: »

I've sent my N1 off today but used the Luton address as this was on all the rejection letters I've had.......will it still be processed ?

NoviceAngel wrote: »

Yes it will be processed but might cause problems down the line, stay with it for now, and see what comes of your claim when Thomson receive the paperwork.

You can make amendments but it will cost a further Court fee.

I think you can serve the initial claim papers at any address where the Defendant is carrying out its business.

I gave the registered address above for belt and braces safety but the Luton address should be ok. Thomson's legal team are based in Luton and would likely request the court to send all further correspondance to Luton anyhow. They did in my case!

MITZIMELONS

Thank you NoviceAngel and razorsedge.......fingers crossed it gets processed and the paperwork sent to Thomsons ASAP

smartly

My MCOL used the Luton address and Thomson acknowledged it's service

sandramay

Curls, this is the number 02476282828, make sure you have your booking ref to hand.

pdsh1

After first submitting 2 years ago, getting rejected, then resubmitting after the Oct 2014 Supreme Court ruling, Thomson e mailed yesterday to ask for boarding passes and proof of booking! I do not have this info, and requested Thomson to furnish me with the booking reference on my initial submittal. Obviously this info has not been forthcoming. I called after sales again and advised this. I received another mail today to say that as I cannot supply the info, they cannot process my claim. Irony is that this has now gone outside the 6 year ruling. I called them again today, and spoke with the delightful Emma, who has promised to track this info to assist, although I do not hold out any more hope with my claim. To my detriment, I did not go to small claims, as my appeal seemed to be progressing, so advise anyone else to make sure they do.

NoviceAngel

pdsh1 wrote: »

......... Irony is that this has now gone outside the 6 year ruling............

They've done you over like a kipper, and I take no pleasure in saying that.:mad:

We read this soooo many times, they play letter ping pong knowing full well what they are doing.....

Reality is over 6 years = No Claim.

You will have to rely on their generosity in the desperate hope that they will offer you something.

Sorry,

NoviceAngel

JPears

Quite clear to me also. If the settlement is outside of court action, the exchange rate is the one on date of he delay. The regulation is quite clear in that compnesatin is payable immediately.
The fact that the airline have procrastinated and obected to your rightful compensation (to their advantage) is irrelevant.
However, the claimant has no leverage to argue the point ad arlies, generay lacking in morals and ethics, take advantage of this.
We all know what historic exchange rate would be used if the current rate was nearer £1 = €1.....

NoviceAngel

JPears wrote: »

Quite clear to me also. If the settlement is outside of court action, the exchange rate is the one on date of he delay. The regulation is quite clear in that compnesatin is payable immediately.
The fact that the airline have procrastinated and obected to your rightful compensation (to their advantage) is irrelevant.
However, the claimant has no leverage to argue the point ad arlies, generay lacking in morals and ethics, take advantage of this.
We all know what historic exchange rate would be used if the current rate was nearer £1 = €1.....

Indeed, and they can issue a cheque in Euros and deny interest, saying that they sought clarity from the Courts.

I think if the airlines were denying the Claim, then interest may be ordered by the Judge, we've heard of a few getting 8% many 4% and some zero. But out of Court you would be very lucky for the airlines to cough up interest.

legal_magpie

JPears wrote: »

Quite clear to me also. If the settlement is outside of court action, the exchange rate is the one on date of the delay. The regulation is quite clear in that compnesation is payable immediately.

Sorry to challenge such an eminent authority but I beg to disagree. The compensation under the regulations is stated in Euros. So if you send a letter of claim and the airline accepts it and they send you Euros in the form of cash, they've done what they have to do.