Flight delay and cancellation compensation, Thomas Cook ONLY

Di1959

:jJust got an email from Thomas Cook advising they had emailed me a voucher for £640 - 400 euros each for our 12 hour delay in August 13. I immediately rang them and said I didn't want vouchers, no problem they said, they will pay money into my bank account within 28 days.


I had to contact them 7 times about this claim but well worth the effort in the end! 4 times they told me I didn't have a claim, so keep at it folks.:T:beer:

batman44

Question, as lead passenger and claimant of others in family and with a letter of authorisation do the other claimants need to attend court or can just myself?

sging1

batman44 wrote: »

Question, as lead passenger and claimant of others in family and with a letter of authorisation do the other claimants need to attend court or can just myself?

No they don’t. I am not the lead passenger of 13 claimants, but I got authorisation to take it forward off everyone, as the lead passenger, my father is 75. I have attended court on my own. I did ask all the party to give me a testimonial for the court bundle though.

mike0090

Just received a voucher for £475.
I phoned them and requested cash they said no problem but will take upto 28 days.
Bit frustrating that TC try to stall paying out so much but I suppose all airlines are the same.

batman44

sging1 wrote: »

No they don’t. I am not the lead passenger of 13 claimants, but I got authorisation to take it forward off everyone, as the lead passenger, my father is 75. I have attended court on my own. I did ask all the party to give me a testimonial for the court bundle though.

I thought as much, thanks

Vauban

batman44 wrote: »

I thought as much, thanks

You should sell tickets though - it ought to be good fun to watch you demolish the airline in front of the judge!

batman44

Vauban wrote: »

You should sell tickets though - it ought to be good fun to watch you demolish the airline in front of the judge!

Its looking good now bud, getting ready for printing on Monday.:D

Then scan through checking and double checking, presentation and all that. I will publish when over.

batman44

Another question, do I need to put court orders/directions in my bundle? Should I include them for good measure or just in case?

Don65.15

Hi, new to this forum, was on a delayed flight from Corfu to Glasgow, sept 2013, am looking for details, has anybody been compensated for this delay, can anybody help please, thanks, Don.

Vauban

Don65.15 wrote: »

Hi, new to this forum, was on a delayed flight from Corfu to Glasgow, sept 2013, am looking for details, has anybody been compensated for this delay, can anybody help please, thanks, Don.

Start with my guide (link below)