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Flight delay and cancellation compensation, Thomas Cook ONLY

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Comments

  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    credit or debit card details of the booking? Or when on holiday?
    You can try a SAR on TC
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • hostertlady
    hostertlady Posts: 877 Forumite
    Part of the Furniture 500 Posts Combo Breaker Mortgage-free Glee!
    JPears wrote: »
    credit or debit card details of the booking? Or when on holiday?
    You can try a SAR on TC

    what's that please?
    x
  • hostertlady
    hostertlady Posts: 877 Forumite
    Part of the Furniture 500 Posts Combo Breaker Mortgage-free Glee!
    111KAB wrote: »



    thank you, I could actually use the template on their site couldn't I?
    x
  • HellyB
    HellyB Posts: 19 Forumite
    I currently have a stayed case with TC. The judgement order states that following the outcome of the Huzar appeal TC should inform myself and the court "thereafter promptly" and I then have 28 days to apply for the stay to be lifted.
    I am writing to the court anyway to request this but how long in legal terms is "promptly" and what happens with the case if TC do not follow the judgement order? TIA.
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    In practice nothing. The Court will consider your case for relisting.

    Please post any updates on the TC thread or the Taking Airlines to Court thread. Thanks.
  • HellyB
    HellyB Posts: 19 Forumite
    I currently have a stayed case with TC. The judgement order states that following the outcome of the Huzar appeal TC should inform myself and the court "thereafter promptly" and I then have 28 days to apply for the stay to be lifted.
    I am writing to the court anyway to request this but how long in legal terms is "promptly" and what happens with the case if TC do not follow the judgement order? TIA
  • Caz3121
    Caz3121 Posts: 15,872 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    HellyB wrote: »
    I currently have a stayed case with TC. The judgement order states that following the outcome of the Huzar appeal TC should inform myself and the court "thereafter promptly" and I then have 28 days to apply for the stay to be lifted.
    I am writing to the court anyway to request this but how long in legal terms is "promptly" and what happens with the case if TC do not follow the judgement order? TIA

    answered on one of the duplicate posts
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    Twice in fact! ;)
  • I am starting this thread for those claiming flight delay or cancellation compensation from Thomas Cook.

    Any posts regarding any other airline in this thread will be ignored (at least by me).

    booked a holiday for a family of 5,we were delayed by 5 hours and 15 mins on our departing flight ,we was issued with a letter stating that the flight was delayed because of a technical fault and was given £7 in vouchers each, and recommended we checked the monitors for our up to date info as they were arranging for another plane in from gatwick for us.after getting on the plane the captain appologised for the delay as the plane had to come from lyon instead.
    on our return we were 2 hours delayed, after sending an email to thomas cook about our delays they said we wasnt entitled to any compensation. what is the next step i should take.
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