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Flight delay and cancellation compensation, Thomas Cook ONLY

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Comments

  • JPears wrote: »
    So this is the next thing that CAA ought to be coming down hard on - TC paying out but repeatedly trying to fob people of with vouchers. Very unprofessional

    I'm pretty sure the CAA don't come down hard on anything. Maybe they could send a strongly worded letter to TC telling them they are very naughty? I doubt they even have the balls to do that.
  • Mark2spark
    Mark2spark Posts: 2,306 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I'm beginning to think these threads are a wind up.
    Here you have someone that was able to claim, in writing, for two separate delays, yet has to post on a forum to ask if cash is available instead of vouchers?
    Hmmm.

    I respectfully suggest that the forum regulars simply do not answer this question ever again.
  • Hi folks
    just looking for some info regarding a thomas cook flight tcx049l from sanford to manchester back in june 2008 11hr delay
    having sent a claim to the airline first response delay was only for 35 minutes therfore no refund due when i then emailed back saying it was delayed 11hrs they then wrote back saying they had checked with the engineer and that it was of a technical nature and these were extrodinary, i have sent this info to the caa after completing there online claims form
    just hope someone else was on this flight and wha the outcome was

    thanks
  • Mark2spark
    Mark2spark Posts: 2,306 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    OP not to be confused with me of course ;)

    Read the FAQ's Mark, especially the bit about time limits.
  • Caz3121
    Caz3121 Posts: 15,840 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    and if you do need to post further, do so on the Thomas Cook thread
  • As suspected my default judgement against TC has been set-aside in court yesterday pending the Huzar appeal. Even though they ignored the original court documents they get away with it again.
  • Hi folks
    just looking for some info regarding a thomas cook flight tcx049l from sanford to manchester back in june 2008 11hr delay
    having sent a claim to the airline first response delay was only for 35 minutes therfore no refund due when i then emailed back saying it was delayed 11hrs they then wrote back saying they had checked with the engineer and that it was of a technical nature and these were extrodinary, i have sent this info to the caa after completing there online claims form
    just hope someone else was on this flight and what the outcome was

    thanks
  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    markispark wrote: »
    just hope someone else was on this flight and what the outcome was


    Makes no difference if anyone on this forum was on same flight and/or received compensation. Due to timescale you need to commence NBA/court action almost immediately or if going NWNF hope that one of the firms do not think you are too close to 'deadline' date.
  • Hi got a reply back from caa saying they cant take up my case due to the backlog of claims and the time frame it would take to get a reply from the airline and the 6 year rule within making a claim to take it to court , should i just go to the small claims court

    any help advise please
    thanks mark
  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    markispark wrote: »

    any help advise please


    I have already advised on the appropriate TC thread - please refrain from double posting.
This discussion has been closed.
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