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Flight delay and cancellation compensation, Thomas Cook ONLY

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  • tricia180
    tricia180 Posts: 7 Forumite
    Horsedog wrote: »
    Has anyone had any success with a claim for this flight.
    This was over 8 hours late. It was suggested that this Newcastle flight was diverted to Glasgow leaving All Newcastle passengers stranded for 8 hours whilst it flew to Glasgow and Back.
    I have started a claim and will let you know how I get on.
    Could any one advise me how I could access a flight log for this aircraft as I have all dates, times & and the aircraft Registration No.

    I'm helping friends with a claim for this flight so far haven't heard anything, I've PM'd you re arrival time in Newcastle
  • Hiya

    I am wondering if someone could help me. I recently won my claim to Thomas Cook and was offered a voucher to the value of £1069. However I was wondering if I can get the money back instead of a voucher.

    I'm not planning for a holiday this year. I'm trying to buy a house and would prefer to have money rather than use a voucher for a holiday that I haven't really planned for.

    Thank you all in advance.

    H x
  • Hi me and my family were delayed by 17 hours on our return from Cyprus through tomson I wrote and complained when I returned to the uk but it wasn't until I saw Martin Lewis on tv saying you could claim that I made a claim, 80 days later I got my reply stating that it was over 2 years ago and although they acknowledged my complaint at the time because I didn't quote the E U regulation that I had no claim ,2 years ago I knew nothing about the eu regulation do I have a claim ? any help would be appreciated Mike
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    Hiya

    I am wondering if someone could help me. I recently won my claim to Thomas Cook and was offered a voucher to the value of £1069. However I was wondering if I can get the money back instead of a voucher.

    I'm not planning for a holiday this year. I'm trying to buy a house and would prefer to have money rather than use a voucher for a holiday that I haven't really planned for.

    Thank you all in advance.

    H x

    You can also be paid in broken dreams and crocodile tears.

    (As this question has been asked so many times before, I'm afraid I've now run out of sensible answers and so will be responding along these lines from now on.)
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    blue500 wrote: »
    Hi me and my family were delayed by 17 hours on our return from Cyprus through tomson I wrote and complained when I returned to the uk but it wasn't until I saw Martin Lewis on tv saying you could claim that I made a claim, 80 days later I got my reply stating that it was over 2 years ago and although they acknowledged my complaint at the time because I didn't quote the E U regulation that I had no claim ,2 years ago I knew nothing about the eu regulation do I have a claim ? any help would be appreciated Mike

    theyaretalkingnonsensehaveareadofthefaqsonpageonewhichexplainwahtyouneedtodonext

    (As you aren't using any punctuation, I've come out in sympathy by refusing to use spaces as well;) It's quite liberating!)
  • billyboy69
    billyboy69 Posts: 11 Forumite
    Hiya

    I am wondering if someone could help me. I recently won my claim to Thomas Cook and was offered a voucher to the value of £1069. However I was wondering if I can get the money back instead of a voucher.

    I'm not
  • billyboy69
    billyboy69 Posts: 11 Forumite
    You need to ring thomas crook up as they are not offering cheques any more in exchange for vouchers, Payment would be bank transfer.and tell them you dont want vouchers but cash
  • taxidirect
    taxidirect Posts: 8 Forumite
    Vauban wrote: »
    You can represent your children, and with a letter from your wife or other adult, you can represent them too. And even if only you technically win, t would be nigh impossible for the urine to avoid payout from any other passenger on the same flight.
    Many thanks for your help Vauban. I have today a letter off to Travlaw telling them that I am representing my children and wife.
  • matire
    matire Posts: 9 Forumite
    Hiya

    I am wondering if someone could help me. I recently won my claim to Thomas Cook and was offered a voucher to the value of £1069. However I was wondering if I can get the money back instead of a voucher.

    I'm not planning for a holiday this year. I'm trying to buy a house and would prefer to have money rather than use a voucher for a holiday that I haven't really planned for.

    Thank you all in advance.

    H x
    Ring customer relations give them your case reference number and tell them you want bank transfer not voucher, They have stopped sending cheques only do it by bank transfer. Customer relations should be on the bottom of your email replies
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    maghater wrote: »
    6 days to court ...

    So how did it go? Are you Number 32, or Number 2?
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