Flight delay and cancellation compensation, Thomas Cook ONLY

pip10

Flythomascook Legal Department
Unit 4a, Adwalton Moor Business Park
Inmoor Road
Birkenshaw
Bradford
BD11 2PS

tazgalsinh wrote: »

thanks will put something in the post today,

is:

Thomas Cook Customer Relations
2-4 Godwin Street
Bradford
BD1 2ST


still the best address?

Thanks.

pip10

I too would like to hear more please!

Vauban wrote: »

What cases have been thrown out?

jacksback

maghater wrote: »

£60 to file mcol then another £80 if it goes to a hearing. Shouldn't really have to pay anything else,

Depends on the amount claimed,, I paid £80 then £40 and finally £160. All refunded when they paid out.

bateel13

jacksback wrote: »

Depends on the amount claimed,, I paid £80 then £40 and finally £160. All refunded when they paid out.

Ok, thanks for the info.

bateel13

maghater wrote: »

£60 to file mcol then another £80 if it goes to a hearing. Shouldn't really have to pay anything else,

Thanks maghater.

bateel13

Vauban wrote: »

What cases have been thrown out?

I do not have the precise details of these I'm afraid but have been told by a colleague that TC contested "EC" cases recently and won.

If I can find out any more I will post.

bbtizy08

half positive response to our claim for compensation but...
we have been send the total amount but in the form of a thomas cook voucher.....
Do I have to except the voucher or are they just "trying their luck". The voucher is also only valid for a year.... not much use to me when we already have our holiday booked and paid for

thank you

chili2001

bbtizy08 wrote: »

half positive response to our claim for compensation but...
we have been send the total amount but in the form of a thomas cook voucher.....
Do I have to except the voucher or are they just "trying their luck". The voucher is also only valid for a year.... not much use to me when we already have our holiday booked and paid for

thank you

Scream!!!!! :mad:

chili2001

Centipede100, don't you think it might be time to lock this thread? It has SO much information on it that you only have to look for to find but it is driving me mad reading the same TC letters posted over and over or people asking if they have to accept a voucher again and again and again...

Vauban

bbtizy08 wrote: »

half positive response to our claim for compensation but...
we have been send the total amount but in the form of a thomas cook voucher.....
Do I have to except the voucher or are they just "trying their luck". The voucher is also only valid for a year.... not much use to me when we already have our holiday booked and paid for

thank you

It's a really good question, and no one has ever asked it before. Interestingly, the regulation does permit the passenger to be paid in aardvark tails. No really. God's honest truth.