Monarch delays & Compensations. Listed flights denied in O.P.

Mark2spark

sat85 wrote: »

Monarch MON 2797 Las Palmas to Manchester 30 March 2009

ceraliam wrote: »

SUCCESS

Flight MON1829 31/05/10 Corfu-Manchester

I've added both to the OP. I've just added them to the 'known flights' as there's no details of court success from Sat85

Mark2spark

ginster_67 wrote: »

I would like to add flight ZB684 on 29/06/2012 after usual brush off Bott and Co won the payout for us ,this will also have a knock on to flight ZB685 for the return journey.
Thanks Bott and Co for making it so easy.

Added. Congrats :T

Aidy1972

MAN/MXP ZB1398/14 June 2012.


Many thanks again go to Bott & co for making the claim so simple.


incidentally, I wrote to the CAA for help approx. November 2012, I'm still awaiting their reply. They e-mailed me 3 weeks ago saying they are still investigating, and please be patient!


I'm just waiting to see how long it will actually take, think 15 months is a little excessive!

JPears

Aidy1972 wrote: »

MAN/MXP ZB1398/14 June 2012.


Many thanks again go to Bott & co for making the claim so simple.


incidentally, I wrote to the CAA for help approx. November 2012, I'm still awaiting their reply. They e-mailed me 3 weeks ago saying they are still investigating, and please be patient!


I'm just waiting to see how long it will actually take, think 15 months is a little excessive!

Why don't you write to CAA and tell them what a useless bunch of s***s they are and that you have received your rightful compensation by legal recourse before they have even replied? And ask them specifically why they have taken so long to do precisely SWFA!

claimer787

my family of four flew Monarch we had a delay that is claimable. Monarch repeatedly rejected, I escalated to CAA they have stated in their view Monarch should pay. However Monarch still refuse. what is my next step? I think it is the court but must admit to being a bit afraid of this as I have no experience

111KAB

Should be on Monarch thread but also try here > https://www.facebook.com/MonarchComplaints


Standard stance taken by Monarch as no respect for the Authority (use that word VERY loosely) - read FAQ's on said thread then either DIY court action or use no win no fee. Enjoy your compensation ........ eventually!

talking_turtle

MON Banjul to London Gatwick MON 4515 - 14 Feb

Diverted to London stansted due to bad weather, and terrifying aborted landing at Gatwick - the pilots saved our lives literally!

Sat on plane on the ground in stansted for almost 4 hrs. Told by pilot on PA system when the steps available to disembark plane we would be taken into terminal building where coaches would be waiting to transfer passengers back to Gatwick to continue onward journey home. Unable to take baggage off flight due to dangerous windy conditions, but would be reunited with baggage at home address in due course. Disembarked at 03.15am Ground handling company SWISSPORT would take care and advise in terminal building. Only water provided on board.
We arrived in terminal NO swissport staff available, when contacted refused to talk to the crowd of paasengers. Complete lack of communication. No word of any coaches at information desk. Eventually after demanding to speak to management of the airport and swiss port, after a great deal of distress and mis-information boarded coach at 07.05am to Gatwick. No food or drink offered!! Eventally arrived gatwick to collect car and drive home at 0830am. Departed Gatwick at 12.10pm. Arrived home at 1600hrs. Completely exhausted mentally and physically from our ordeal.

would appreciate any advice at all as to where to start with our claim to monarch airline and Gambia experience travel company. (Newbies here)

David_e

talking_turtle wrote: »

would appreciate any advice at all as to where to start with our claim to monarch airline and Gambia experience travel company. (Newbies here)

I'm never sure why people say they are a "newbie" - it seems to be code for "I haven't read the FAQs".

It would also have been nice if you hadn't created an unnecessary thread; there is a Monarch one already.

Anyway, in the spirit of goodwill, my view is you have no claim.

Vauban

talking_turtle wrote: »

MON Banjul to London Gatwick MON 4515 - 14 Feb

Diverted to London stansted due to bad weather, and terrifying aborted landing at Gatwick - the pilots saved our lives literally!

Sat on plane on the ground in stansted for almost 4 hrs. Told by pilot on PA system when the steps available to disembark plane we would be taken into terminal building where coaches would be waiting to transfer passengers back to Gatwick to continue onward journey home. Unable to take baggage off flight due to dangerous windy conditions, but would be reunited with baggage at home address in due course. Disembarked at 03.15am Ground handling company SWISSPORT would take care and advise in terminal building. Only water provided on board.
We arrived in terminal NO swissport staff available, when contacted refused to talk to the crowd of paasengers. Complete lack of communication. No word of any coaches at information desk. Eventually after demanding to speak to management of the airport and swiss port, after a great deal of distress and mis-information boarded coach at 07.05am to Gatwick. No food or drink offered!! Eventally arrived gatwick to collect car and drive home at 0830am. Departed Gatwick at 12.10pm. Arrived home at 1600hrs. Completely exhausted mentally and physically from our ordeal.

would appreciate any advice at all as to where to start with our claim to monarch airline and Gambia experience travel company. (Newbies here)

This should be in the Monarch thread - rather than starting your own (which just clutters the forum).

But to save you the trouble of reposting you are due no compensation. The cause of your delay was exceptionally high winds. Though the subsequent delays were frustrating, they are the product of the weather and the time of night at which the incident occured. Frustrating, but not a matter for compensation under the Regulation, I'm afraid.

talking_turtle

thank you both as a new person to this stuff and sight, I did look around a bit before posting.
I am sorry I did not see any specific MONARCH thread.

Perhaps I need to repost there? wherever it is, and if I can locate it?