Arrrggh Amazon using First Class Post for Prime Deliveries

the_lunatic_is_in_my_head

My statement was made on what RM told me, I stand corrected if you know differently. But I don't see that you could agree with the other poster than this doesn't cost more and/or a business wouldn't charge more for a more premium service regardless of cost.

Again if there was no difference in cost everything would be sent Tracked, or indeed Amazon would send everything Tracked as it would be positive for their customers and their experience.

custardy

the_lunatic_is_in_my_head wrote: »

My statement was made on what RM told me, I stand corrected if you know differently. But I don't see that you could agree with the other poster than this doesn't cost more and/or a business wouldn't charge more for a more premium service regardless of cost.

Again if there was no difference in cost everything would be sent Tracked, or indeed Amazon would send everything Tracked as it would be positive for their customers and their experience.

Tracked costs more than 1st class
however its far cheaper than SD
If a postie can scan the tracks into the office and get them delivered with the office duty times
the costs are negligible

Using Amazon(and this thread as an example) shows that cost is not the only thing influencing their choice of delivery method

the_lunatic_is_in_my_head

custardy wrote: »

Tracked costs more than 1st class

Right and if we take media as an example Amazon are working on tiny margins and also selling plenty at a loss, 10pence extra cost on a media product could be a considerable sum over millions of orders sold at next to no profit overall.

The £49 for Prime isn't to cover the cost of shipping, it buys (or perhaps is a charge to you for) your loyalility to Amzon. In return they work on the basis that this loyality will earn more than they lose on shipping costs but equally will use 1st Class instead of an actual guaranteed service to minimise the cost of extra shipping.

custardy

the_lunatic_is_in_my_head wrote: »

Right and if we take media as an example Amazon are working on tiny margins and also selling plenty at a loss, 10pence extra cost on a media product could be a considerable sum over millions of orders sold at next to no profit overall.

The £49 for Prime isn't to cover the cost of shipping, it buys (or perhaps is a charge to you for) your loyalility to Amzon. In return they work on the basis that this loyality will earn more than they lose on shipping costs but equally will use 1st Class instead of an actual guaranteed service to minimise the cost of extra shipping.

but thats Amazons problem
They are the one marketing it as next day delivery

the_lunatic_is_in_my_head

custardy wrote: »

but thats Amazons problem
They are the one marketing it as next day delivery

So complain to the ASA

custardy

the_lunatic_is_in_my_head wrote: »

So complain to the ASA

Why would I? I don't use Prime

visidigi

the_lunatic_is_in_my_head wrote: »

Well it's taken to the DO in separate bags with purple tags and isn't tipped like the 1st/2nd/Airmail post is (the Airmail should be kept seprate as well as I'm getting a discount for sorting it but it all gets tipped together regardless) and goes off to DO 2 separately, is scanned here for the first time, then goes on to Gatwick.

Considering it has to be scanned 4/5 times I don't see how they could do this without keeping it separate?



I read the whole sentence, you didn't read mine, they scan it at every depot it passes through. This does not happen with untracked mail.

Although you are right it doesn't take long to scan "an envelope" scanning 100,000 parcels a total of half a million times costs time which costs wages which RM pay for, or more accurately the sender pays for as part of the cost of the service.

If RM Tracked didn't cost more to process, then everything could be sent tracked at the same costs people currently pay.

If you don't think RM Track costs more to process, phone sales, say you are interested in the service and ask them why it costs more.

The envelopes are scanned by hand - they are auto scanned at the hub (as are most express and mail materials passing through a major sort office).

It costs more to the end user because they can charge for it, its a value add service that can bring in additional revenue streams for the business at no additional cost (the postmen are still employed and the running costs are, after initial setup, the same.

Azari

visidigi wrote: »

Special Delivery is not the same as Tracked, now whose trying to find vague justification for their case.

Special Delivery costs Royal Mail more as the compensation structure is far greater than a 1st class item.

The cost of delivering a tracked delivery is the same as a 1st class item. What costs to Royal Mail are different, please, enlighten me...

visidigi wrote: »

No I am not, Tracked is NOT a special delivery, you are confusing two very different services as the basis for your argument, which is fundamentally flawed.

visidigi wrote: »

As per my question before:

What difference does a tracked package have over a package that is sent standard first class that does not fit through a letter box?

The answer is, nothing, they both go to the pickup location to be picked up at a later date if you are not in. The cost to the RM is EXACTLY the same.

You're just repeatedly showing that you don't really know what you are talking about. (Even though I reiterated it few posts back.)

This thread is referencing Amazons guaranteed next day delivery service.

That is the RM service that we are discussing (because only SD is guaranteed next day).

Your continuing to witter on about how tracked does not cost any/much more than non tracked is irrelevant because it is not the subject under discussion as that is RM special delivery.

custardy

We can collect your shipment from your site or you can deliver it into our local mail centre. For our 24-hour Royal Mail Tracked Next Day® service you only need to send 5,000 parcels a year per account per site. For our 48-hour Royal Mail Tracked® service you only need to send 2,000 parcels per account per site per year.
Volumes can also be combined. To meet the Tracked Next Day threshold of 5,000 parcels per customer, per site, per annum, any combination of Royal Mail Tracked & Tracked Next Day volume can be applied.

http://www.royalmail.com/delivery/business-delivery-options-uk/royal-mail-tracked-services/details

the_lunatic_is_in_my_head

Azari wrote: »

You're just repeatedly showing that you don't really know what you are talking about. (Even though I reiterated it few posts back.)

This thread is referencing Amazons guaranteed next day delivery service.

That is the RM service that we are discussing (because only SD is guaranteed next day).

Your continuing to witter on about how tracked does not cost any/much more than non tracked is irrelevant because it is not the subject under discussion as that is RM special delivery.

To be fair Special Delivery isn't guaranteed, it's a good service and does often arrive the next day but the guarantee is if it's late RM will refund the cost of sending rather than a 100% success rate, which no one could guarantee, and isn't much different to Amazon's guarantee of a months Prime should the parcel be late regardless of the service used.