Arrrggh Amazon using First Class Post for Prime Deliveries

visidigi

pinkteapot wrote: »

Blah blah blah

Ironically this thread caused me to complain about the late delivery this week - they extended my membership by a month.

I really do make the most of prime though, so I don't mind paying it.

The worrying this is I took this out in November originally, they have, with this extension moved its expiry to June. That means in Two years I've had six extensions...that puts a really different perspective on it when you see it like that...

visidigi

I had to go look at my order history after you quoted numbers, oh the shame lol

2012 - 108 orders
2011 - 191 orders

:eek:

Kite2010

If the item doesn't arrive in time then complain about it. You can probably get money back for the order or get an extra month free.

custardy

pinkteapot wrote: »

I assume that sending an item by first class post is cheaper for them than using tracked 24 hour.

I don't mind quite so much when it's something like a £4 book (even though I pay for guaranteed next day delivery which should mean exactly that). In this case it was a £25 video game so I had my fingers crossed they'd use a proper service. Wanted to play it this weekend.

I've sent Amazon a stroppy email as this has now happened with my last three orders in a row.

I did get a free month recently but that was after an order was lost in the post and they had to send a replacement.

cheaper yes,but Tracked is a relatively cheap service for companies with the turnover of Amazon

Azari

custardy wrote: »

cheaper yes,but Tracked is a relatively cheap service for companies with the turnover of Amazon

Their turnover is irrelevant to delivery as that is a variable cost.

System

Azari wrote: »

Their turnover is irrelevant to delivery as that is a variable cost.

The turnover is not irrelevant. A company with a large turnover will have a large volume of orders. The larger the volume of orders that require dispatching means a better price per unit can be negotiated with the carrier.

custardy

goater78 wrote: »

The turnover is not irrelevant. A company with a large turnover will have a large volume of orders. The larger the volume of orders that require dispatching means a better price per unit can be negotiated with the carrier.

yup. carriers such as Amazon get set prices per band
theres obviously good reason I put Azari on ignore

deanos

happened last xmas as well, i think i started a thread about it on here, maybe its a royal mail issue they will only accept x amount per day ?

my last prime order was via city link, ordered last Sunday afternoon and arrived Monday morning

custardy

deanos wrote: »

happened last xmas as well, i think i started a thread about it on here, maybe its a royal mail issue they will only accept x amount per day ?

my last prime order was via city link, ordered last Sunday afternoon and arrived Monday morning

Lol,no
RM cannot refuse to accept mail
They wouldn't anyway
packet by 1st class,tracked,SD or whatever is still a packet in the system

Azari

goater78 wrote: »

The turnover is not irrelevant. A company with a large turnover will have a large volume of orders. The larger the volume of orders that require dispatching means a better price per unit can be negotiated with the carrier.

It's true that they may get a somewhat better price but in terms of what custardy was talking about it's irrelevant.

You are talking about a service that costs many times the standard first class price and that is not going to change because of a 'quantity discount'.