Ebay...mis-sold...WTD now?

sistafromanothermista

Crowqueen wrote: »

When you escalate the case eBay will give you an opportunity to provide tracking details.

I agree with Oli - your seller is probably just doing this because he thinks he can get away without refunding - I don't think he is just misguided. Normally someone who is going to accept that the item is damaged will do so happily, and I think you need to focus on the 320/500 GB discrepancy more than the scuff mark.

Just let the dispute take its course. eBay won't be swayed by him if you can prove a return.

I do love your sig-quote .

Thanks It's so true Getting rid of my debt the hard way, cutting living costs and frugally living. (Hence the humax to cut Sky subscription)
Thanks for info about the tracking, really helpful.

sistafromanothermista

Good morning all. I have read a few threads talking about uploading tracking and pop. I have sent the seller a photo of the pop however I now have a scanned copy. Should I be uploading this info elsewhere?

theonlywayisup

sistafromanothermista wrote: »

Good morning all. I have read a few threads talking about uploading tracking and pop. I have sent the seller a photo of the pop however I now have a scanned copy. Should I be uploading this info elsewhere?

You should be able to go into the dispute and add the tracking.

BTW, tracking isn't a POP. Why did you send the seller the copy of the POP?

sistafromanothermista

He asked for it as he said 'he didn't trust a thing i say' :rotfl:
Fool.
On another note, i sent it back Tracked and signed for parcelforce 48, the details it shows are below;

Track and Trace





Parcel tracking details

Progress of the parcel you've enquired about is displayed below.
Parcel No***********Status
In progress
Signed for by

Parcel tracks:

11-12-2012 08:43 Rotherham Depot Loaded to vehicle for delivery
11-12-2012 00:29 Rotherham Depot Loaded to vehicle for delivery
10-12-2012 22:41 Rotherham Depot Received at delivery depot
10-12-2012 08:44 National Hub Received and processed
07-12-2012 18:12 Bristol North Depot Forwarded for processing
07-12-2012 15:22 Bristol North DepotCollected from customer









So it's not delivered yet. Today is the 48hr window (it was posted on Fri) does anyone know what time they deliver until?

theonlywayisup

I don't know what time they deliver until nationwide, but for us it is no later than 4pm, but we are remote. They only downside is that if the addressee isn't home they can leave it at the nearest Post Office to be collected.

sistafromanothermista

Thanks, it will say returned to post office though?

theonlywayisup

Well, it usually says something like 'held' or 'holding' and doesn't give you much of a clue unless you know that's what they do or if you ring and ask them what it means.

sistafromanothermista

Thanks. Not showing delivered yet. Hurry up i want my refund

cootuk

I believe the tracking only needs to show attempted delivery, so the seller can't just refuse to accept it.
Even if the seller cancels their paypal account, you will get refunded (if found in your favour) and paypal will then chase the seller separately. The seller can't refuse to refund, it will be done automatically if they don't.
I know it's difficult, but you need to take one great big chill, and not get wound up into talking with the seller outside of the complaint, especially for someone who is obnoxious like this.

It seems obvious that they tried to scam you, it didn't work, and now they are trying to bully you.

sistafromanothermista

:wave: cootuk, thanks for you advice
I haven't heard a dickie bird from him anyway since i sent him the photos

Parcelforce still showing 'in progress' and it's now 6pm!