ripoff morrisons

DCFC79

sam959 wrote: »

Ok stop calling me little boy your so stuck up! How do you know how i did at school!! Just because my english is not great does not mean i am not intelligent! You have not heard me speak and for your information im a graphic designer so i cant be that thick can i!! There are different types of intelligent and clearly your the kind that spends all day worrying about his grammar and nothing else! Just because one speaks well does not mean one is intelligent! I speak very well and i just suffer from mild dyslexia!

Your letting someone on internet forums get to you

k0nstantine

I've had this happen to me twice in Morrisons on the same day.

Someone had placed the price for soft lactofree cheese above the hard lactofree cheese, but the price ticket only said lactofree cheese £1. The customer service people let me have the cheese for £1 however, so no loss there.

My bf picked up a tin of curry sauce which was stocked on the side shelves where the items on offer are normally displayed, and was under a sign saying 75p. After querying why this was more than displayed, the customer service person explained that it was only a certain type of curry that was on offer. But for some reasons the three different types of curry available were on all the same shelf, with a big sign half price sign above them.

Makes you think if stores do this on purpose to catch people out and make them buy more expensive items.

liam8282

dickydonkin wrote: »

You are missing the point - the customer shouldn't have to check the tiny bar code numbers (assuming they can see them) as the correct label should correspond with the product associated with it - a simple procedure that Morrison's can't or won't monitor.

You are missing my point, it would have taken the OP longer to check the receipt, go back in store, have an argument with someone in morrisons about it....

rather than just read the label and make sure it corresponds with the product they are purchasing.

I agree it can be misleading sometimes, but it has hardly rocket science or too much effort to check what you are buying before you put it in the trolley.

brettcta

i'm sympathising with the OP - i was in morrisons just today with my 6 children and picked up a bottle of teachers whiskey (for the 2 middle children - helps them to concentrate). i picked it up, walked round the shop and remembered they still had that bottle of jonny walker (blue label) from their birthday just last week, so i put it down next to the cottage cheese.

a few minutes later, i passed the cottage cheese again, in an apparent case of mistaken aisle. i saw a bottle of teachers whiskey on the shelf for 69p and i thought to myself, as a treat for getting through half of term 1 at school without being brought in for questioning over an alleged arson attack at their religion teacher's home (still under investigation - kids fully deny any charges), the kids can have a treat for the week.

it was only when i got my 3 kids home and i realised that morrisons had charged me full whack. by this point, my 2 children were getting ratty and anxious (sobering up), so i packed the 4 of them back in the car and headed back to morrisons to remonstrate with the store manager. i found him walking about the place and, in full view of my child, laid into the store manager, giving her both barrels.

'HOW DARE YOU RIP ME OFF' i screamed. WHAT GIVES YOU THE RIGHT TO LET SOMEONE DUMP A PRODUCT IN FRONT OF A LABEL FOR SOMETHING COMPLETELY DIFFERENT AND THEN EXPECT TO CHARGE THE ACTUAL PRICE FOR IT AND NOT WHAT'S ON THE LABEL?.

it was at this point i realised i had walked down the home-ware aisle and was infact berating a reflection of myself in a mirror. the thought had occured to me to check the identity of the person i was telling off, but with my 3 cocker spaniels playing merry hell, i had no time to think. (as a mother of 2 children, how can anyone realistically expect me to tell the difference between a department manager and my own reflection?)

we soon found the actual store manager and began to give him both barrels.

the police were called and i was arrested and taken away by tesco's in-store security (did i say they accused me of shop-lifting and that they assaulted me?).

i'm currently in the process of claiming compensation from asda for the trauma, embarrassment and heartache i have experienced.

Slowhand

brettcta wrote: »

i'm sympathising with the OP - i was in morrisons just today with my 6 children and picked up a bottle of teachers whiskey (for the 2 middle children - helps them to concentrate). i picked it up, walked round the shop and remembered they still had that bottle of jonny walker (blue label) from their birthday just last week, so i put it down next to the cottage cheese.

a few minutes later, i passed the cottage cheese again, in an apparent case of mistaken aisle. i saw a bottle of teachers whiskey on the shelf for 69p and i thought to myself, as a treat for getting through half of term 1 at school without being brought in for questioning over an alleged arson attack at their religion teacher's home (still under investigation - kids fully deny any charges), the kids can have a treat for the week.

it was only when i got my 3 kids home and i realised that morrisons had charged me full whack. by this point, my 2 children were getting ratty and anxious (sobering up), so i packed the 4 of them back in the car and headed back to morrisons to remonstrate with the store manager. i found him walking about the place and, in full view of my child, laid into the store manager, giving her both barrels.

'HOW DARE YOU RIP ME OFF' i screamed. WHAT GIVES YOU THE RIGHT TO LET SOMEONE DUMP A PRODUCT IN FRONT OF A LABEL FOR SOMETHING COMPLETELY DIFFERENT AND THEN EXPECT TO CHARGE THE ACTUAL PRICE FOR IT AND NOT WHAT'S ON THE LABEL?.

it was at this point i realised i had walked down the home-ware aisle and was infact berating a reflection of myself in a mirror. the thought had occured to me to check the identity of the person i was telling off, but with my 3 cocker spaniels playing merry hell, i had no time to think. (as a mother of 2 children, how can anyone realistically expect me to tell the difference between a department manager and my own reflection?)

we soon found the actual store manager and began to give him both barrels.

the police were called and i was arrested and taken away by tesco's in-store security (did i say they accused me of shop-lifting and that they assaulted me?).

i'm currently in the process of claiming compensation from asda for the trauma, embarrassment and heartache i have experienced.

Your whole problem stemmed from swigging/tasting the product before you had actually paid for it. An increasing problem that all Supermarkets appear to allow...they should be made to pay compo. when you fall over because you were p i s h e d on their premises due to their policies.:D

Dave_C_2

brettcta wrote: »

i'm sympathising with the OP - i was in morrisons just today with my 6 children and picked up a bottle of teachers whiskey (for the 2 middle children ...

But did you get an itemised receipt?

Dave

arcon5

liam8282 wrote: »

It must take all of 10 seconds to check and see that the item matches the offer.

I'd rather the signs be clearer and save that extra 5 minutes I would have to spend in-store reading their signs.

NBLondon

I don't often shop in Morrisons (none particularly near me) but this point sticks out

k0nstantine wrote: »

Someone had placed the price for soft lactofree cheese above the hard lactofree cheese, but the price ticket only said lactofree cheese £1.

If the price ticket doesn't specify which brand/size/flavour it refers to then surely that is misleading and Trading Standards is the place to go. If there's a promotional sign saying just "lactofree cheese £1" then there must be an actual shelf edge price ticket specifying which price for which cheese.

I have seen this in JS and MrT - the promotional sign is a headline but when you check the shelf edge, you can see that it only applies to some variants of the product. So I check when I pick it up and again at the till.

NBLondon

Dave_C wrote: »

But did you get an itemised receipt?

Dave

No, only when the itemised receipts are on special offer;)

JohalaReewi

k0nstantine wrote: »

My bf picked up a tin of curry sauce which was stocked on the side shelves where the items on offer are normally displayed, and was under a sign saying 75p. After querying why this was more than displayed, the customer service person explained that it was only a certain type of curry that was on offer. But for some reasons the three different types of curry available were on all the same shelf, with a big sign half price sign above them.

The old 'wrong type of curry' gambit. Morrisons love that one.
Not only are all the curries on the same shelf with the same discount sign, they are all the same original price and there is no way of knowing which of them is on offer.