ripoff morrisons

sunflower_2

retiredin2011 wrote: »

I was in the store shopping once, looking at the cheap DVDs and someone came into the aisle with a handful of new release DVDs and put them in amongst the cheap DVDs.

So being the good employee I was, I waited until that customer had gone to the check out then I put the DVDs back where they should have been and mentioned what I had seen to the security colleague.

5 minutes later the customer came back with a colleague complaining that the DVDs had been on the shelf for £2 and that he should get the £15 DVD for £2 and that there were another 5 in that place.

wow !! how do people think up these "clever" ways to con businesses?

this bloke is surely wasted in whatever job he does

mattyprice4004

karenbear wrote: »

I cannot believe people would accuse me of stealing or moving signs around?! as if a woman with her two children would do such a thing

It's 100% true that a woman with 2 kids has never done anything wrong. Ever.

:rotfl:

Dave_C_2

OP, the going rate for a 70 cl bottle of Malilbu is about £13, normal for a propriety brand of spirit.

Yet you really expect Morrisons to sell you a bottle for half that? Shirley they would have made a fuss over an offer that good - at least a shelf end display.

Actually the £12 for the bottle is cheaper than other supermarkets

Dave

prowla

Dave_C wrote: »

OP, the going rate for a 70 cl bottle of Malilbu is about £13, normal for a propriety brand of spirit.

Yet you really expect Morrisons to sell you a bottle for half that? Shirley they would have made a fuss over an offer that good - at least a shelf end display.

Actually the £12 for the bottle is cheaper than other supermarkets

Dave

You often see drinks at half price in the supermarkets, so it is not unreasonable to thank that that could apply to the tipple it was in front of.

Enfieldian

Learn to read and don't assume.

Not a ripoff at all.

societys_child

The thread title should be "I didn't read the price ticket "

karenbear

I am glad to read people agreeing with me, i just wonder how many other products i have picked up over the years and been over charged for, it could be hundereds of pounds. how many more people get caught out by this scam?

this definitely wasn't a case of another customer leaving items in the wrong place, there was a dozen or so bottles right in front of a big sign that said '£6.35'. that is pure misselling in my view

i am not inspector frost, in a busy supermarket they know most people do not have the time to do a examination of every price ticket to see the small print and they shouldn't be allowed to get away with it.

i was treated like some kind of criminal by the customer service people and then the manager didnt seem to give two hoots about the mislabeling which proves to me this sort of thing obviously has a blind eye turned to it. the other posters in this thread who have also been scammed prove this.

i think martin lewis should be looking to cover this in his money show as it is not on.

lucy03

I've had problems with Morrison's doing this, there was one product that I was over-charged on, so I went to the customer services desk, and they confirmed the price was wrong and refunded me, no problems. I went back a few weeks later for the same product, this time checked at the till, and it was wrong again. They got another member of staff, who admitted it was an error at the till. This happened one more time (it was a product I buy semi-regularly), when I politely mentioned that they needed to remove the sign they agreed.

I didn't bother buying any more, but I noticed the sign was never changed. So, in a moment of irritation over quite a small matter, I complained to Consumer Direct (at the time), who forwarded it to Trading Standards, who told me that they had investigated the matter. I noticed the store did change it at that point.

I've never known any other supermarket be as bad as this as Morrison's. I don't think it's anything deliberate, possibly naively, just that perhaps they don't have the managerial processes and will to ensure that over-charging matters are investigated.

I was once over-charged at Tesco on the self-service tills, the member of staff came over, checked the price label, apologised, gave me the item as a goodwill gesture (which I hadn't asked for) and as I left the store he was taking down all the wrong price labels (it was an offer that they probably advertised on the wrong day).

fluffnutter

karenbear wrote: »

Was in morrisons today doing my weekly shop and saw a great deal on some malibu £6.35 for a bottle best price i have seen it in a long while.

so i put it in my basket and went through the checkout. it was only when in the car i discovered to my disgust that i have been charged £12 for the bottle. i went straight back into the store and went to the customer service desk and ended up having an argument with the counter staff

i asked to see the manager who took me to the aisle and i showed him the sign saying 6.35 it was only then that i saw some tiny writing saying that it was actually for a different product!! it was right in front of the malibu so i told the manager that this was false advertising and i should get a refund of 6 pound. he said he would not do that even tho it was clearly misselling. he barely said sorry and offered to exchange the product which i told him was not good enough.

i have been a regular morrisons shopper for 6 years and feel disgusted with my treatment this afternoon. what can i do about this. can i write to morrisons head office or trading standards? advise please. :mad::mad:

You sound like a nightmare.

fluffnutter

Does anyone over the age of 15 even drink Malibu?