ripoff morrisons

joeyboy

ZsaZsa wrote: »

I agree with all of the above- HOWEVER- I do find that Morrisons often put a different (full priced) product in the empty space where an offer label is. Not just a single bottle/tin etc but the space has been fiiled
I'm really careful in Morrisons now.

Tbh I see this with all the supermarkets, Sainsburys especially in my experience. When a special offer item sells out, the similar non-offer product next to it is over-faced. A recent example was Sainsburys had some 30 pack of fish fingers reduced to £3, now where this ticket was there were loads of boxes of Sainsburys 30 cod fish fingers. I admit I didn't read the ticket fully and so assumed that's what was on offer. However I didn't realise until I got home that I'd been charged £4 or so and it was Sainsburys 30 fish fingers (not cod) which was on the offer.

I understand over-facing to a degree, we do it at the retail chain I work in. But if we're doing that we turn around the special offer tickets so no one gets confused.

mattyprice4004

karenbear wrote: »

I cannot believe people would accuse me of stealing or moving signs around?! as if a woman with her two children would do such a thing

there was a big sign next to the product which stated the price as being £6.45, i expect to be charged that price. i don't know if this goes on with other items but it seemed very clear to me what was going on in this instance, if it wasn't my malibu (my treat for the week) i may not of realised and would have been conned

as for the person who said i agreed to the price at checkout, it is impossible to read the small screens when the person checking is scanning items through really fast. i expect to pay the price i see on the shelves, is that too much to ask?

They offered to exchange the product or refund in full on return, that's enough.

These things happen, deal with it. There are bigger problems in life.

Contains_Mild_Peril

joeyboy wrote: »

I understand over-facing to a degree, we do it at the retail chain I work in. But if we're doing that we turn around the special offer tickets so no one gets confused.

Which is what ought to happen. When it doesn't, I would expect the error to be corrected as soon as a customer alerted staff, and any customer who inadvertently paid more than they intended should get an apology as well as the opportunity to return the product. I once removed a misleading price ticket from a supermarket shelf and handed it to staff, because the product to which the ticket actually referred was nowhere in sight.
That said, I would be instantly suspicious of an ordinary price ticket apparently offering Malibu for £6.35 a bottle: if that were the real price I'd expect it to be hyped up as a special offer.

nonnatus

Ah, but Morrisons is an expert at these "price games" so I'm inclined to sympathise with OP.
A regular trick is to flash a big price label on a shelf saying "DIGESTIVES JUST 50p" in front of a row of McVities digestives. But the offer is only for the own brand digestives.
OR - "Digestives just 50p" in front of the large packets, only for the offer to only be on the smaller packets.

Their INTENT is for customers to see the signs, assume the product immediately behind the sign is on offer and stick it in the trolley. Their INTENT is for you not to look at the receipt until you get home and then not be bothered to return to the store to complain.

ALL the stores are the same. It's why I park my trolley somewhere quiet after checking out and study my receipt for a minute. There is ALWAYS a discrepancy.

Take_it_like_a_man,_sonny

karenbear wrote: »

I cannot believe people would accuse me of stealing or moving signs around?! as if a woman with her two children would do such a thing

Thank goodness, someone thinks to put the children first.

System

should have gone to specsavers !:D

prowla

karenbear wrote: »

I cannot believe people would accuse me of stealing or moving signs around?! as if a woman with her two children would do such a thing

there was a big sign next to the product which stated the price as being £6.45, i expect to be charged that price. i don't know if this goes on with other items but it seemed very clear to me what was going on in this instance, if it wasn't my malibu (my treat for the week) i may not of realised and would have been conned

as for the person who said i agreed to the price at checkout, it is impossible to read the small screens when the person checking is scanning items through really fast. i expect to pay the price i see on the shelves, is that too much to ask?

I for one certainly would not suggest that you did that and then took the trouble to come and post about it on a public forum; TBH, suggesting that seems a bit extreme!

I also don't think you have been conned, because there are more plausible explanations than Morrisons had a honey trap waiting there to catch out unaware Malibu buyers.

But I guess the rule is to always read the details.

POPPYOSCAR

I am just such a cynic.

lolavix

You seriously thought a bottle of Malibu would be that cheap?!

I used to work in a supermarket and the one thing I hated was people moaning they'd been charged the wrong price and demanding the product at the lower price. Supermarkets are sometimes wrong, but very rarely compared to the number of times customers are wrong.

How difficult is it to read labels?

antrobus

karenbear wrote: »

... i showed him the sign saying 6.35 it was only then that i saw some tiny writing saying that it was actually for a different product!! ...

nonnatus wrote: »

Ah, but Morrisons is an expert at these "price games" so I'm inclined to sympathise with OP....

So am I as it turns out. Morrisons is fairly notorious for this sort of thing.