Which Address

rstyrone

Just wondering where you send the letter to to refund the charges? Is it ot you're local branch or the head ofice? thanks

Warriorsith

rstyrone wrote: »

Just wondering where you send the letter to to refund the charges? Is it ot you're local branch or the head ofice? thanks

If you send it to your local branch it will then be sent to the Head office, if you want addresses then go the first post of this thread, that contains a link to another thread which will in alphabetical order list all the Banks / Credit Card companies main addresses.

Please read ALL of the Main Threads which you'll need. For Example if you bank with the HALIFAX then go to the thread entitled HALIFAX, if your credit card is CAPITAL ONE then go to the thread with that name and so forth.

All the questions your thinking and even some that you haven't should appear in that thread, we're all over the place with our claims, some have got charges back and some are at the start but we all place the information you need in those threads. So please spend some time looking in them.

good luck with your claims.

Warriorsith

lee8040 wrote: »

Halifax plc, Customer Relations, PO Box 548, Leeds LS1 1WU

i sent my letter to halifax to the above address, would this be correct?

If you know the amount of charges your due, then I think yes to that questions. If your after the statements to see how many charges you've had then you can either send it their or your local branch, either way it will end up in Customer Relations.

Remember to send ALL Letters by Recorded post or at least Signed For so you can track to see when it arrived at the destination and argue your piont if they tr an blag you that they haven't received it.

Warriorsith

Mad_Hatter wrote: »

I used Head Offices on all my claims. It ends up in the correct department that way.

MAD

I noticed your going to claim for charges prior to 2000, is that an amount of money or the year. And if the year can you claim prior to it as I thought there was a 6 year rule something to do with the limitains act???

Hotdog_2

mkjl22 wrote: »

I have tried this address twice for my first letter to get mt statements:

Mr Alex Lyons
Data Protection Manager
Retail Regulatory Risk
2nd Floor
Business House B
Gogarburn
P.O.Box 1000
Edinburgh
EH12 1HQ


which i found on this website under the Reclaim Bank Charges Help Thread,
each time i have had no reply only a letter from post office saying no such address.
I have looked the address up and there is no such place as Gogarburn and the postcode seems to be wrong.

can anybody help please

Hi
This is exactly the same address as I used to claim my statements and I recieved them roughly two weeks later, although there was a delay because they said I needed to send a cheque for £5 made payable to Natwest. (I had sent a cheque for £10!) I sent them a new cheque for £5 and asked for the £10 back which I haven't received, but I did get my statements.
All in all, that address must be right.

Question for anybody: I'm now about to send in my claim, I no longer live in the county where my branch office is, so do I send my claim to my sort coded branch, my now local branch or is the head office a safer bet?

PS I have also found this address for claiming statements from data protection
Retail Regulatory Risk
2nd Floor
Cornerstone
60 South Gyle Crescent
Edinburgh
EH12 9WF

And looking back in my file, this is the address given in their reply.

carol_williams

tracyab1972 wrote: »

Hi Everyone

Im new to this site and would be grateful for any replies to the following question.

After watching GMTV yesterday and saw the article about reclaiming your bank charges, I took the first step and wrote to my bank. I previously had a standard account with The Bank of Scotland which I have requested the statements for. I included my £10 cheque, but I also have and use a current account with them. Should I write to them again and include another £10 for my statements for the current account?

I have 3 accounts with one bank and asked for all statements and only gave them £10, which they cashed. Other friends with other banks have had their cheques returned. Ask for the other account statements, don't give them any more money unless they ask for it!

fluffycabbage

I Am Going Through Money Claim Online (against Rbs) - Their Head Office Address Is In Scotland, But My Local Branch Isn't - Who Do I Need To Put As The Defendant? After All, It's The Local Branch Who Have Charged Me.........

nickinoodle_2

Hi, Sorry I know this has prob been given before, but I cant find it.

Does anyone have the address's for Mint and Natwest Credit Cards where I can write too to get my credit card statements please?

Many Thanks

nickmack

nickinoodle wrote: »

Does anyone have the address's for Mint and Natwest Credit Cards where I can write too to get my credit card statements please?

Please see the Reclaim Charges help thread in my signature for addresses.

ljc1978

On the thread for addresses Natwests address seems to have changed. However, it says changed on 15/05/2007 (obviously this is not happened yet) My boyfirled has sent two letters to Natwest requsting the charges be returned and he is just about to take them to court as he has received nothing. The problem is that when we try to claim online it will not acknowledge a scottish address. Can anyone tell me where he needs to claim on-line? Anyone had success with Natwest, he is claiming £900.00.

Thanks

ljc1978