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Which Address

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Comments

  • alfie26
    alfie26 Posts: 95 Forumite
    PPI Party Pooper
    i think i have sent the template letter to lloyds tsb to the wrong address....

    the letter was to find out all charges for my credit card


    should i write again sending another cheque or wait and see what happens...

    i sent it about 2 weeks ago
  • di3004
    di3004 Posts: 42,579 Forumite
    alfie26 wrote: »
    i think i have sent the template letter to lloyds tsb to the wrong address....

    the letter was to find out all charges for my credit card


    should i write again sending another cheque or wait and see what happens...

    i sent it about 2 weeks ago

    Hi Alfie

    What address did you sent your letter to?

    I know Lloyds have many address but I will post this below for you, meanwhile I expect you have already checked this link out here on reclaiming charges on credit cards?
    http://www.moneysavingexpert.com/reclaim/credit-card-charges

    I think regarding the charges it may be this one here
    Lloyds Tsb Credit Card
    Account Services
    Sussex House,
    1-9 Gloucester Place
    Brighton
    BN1 4BE

    If you request a SAR then that would be here:

    Copy Statement Unit
    Lloyds TSB plc
    Swallow House
    10 Swallow Street
    Birmingham
    B1 2AL


    However, if your letter goes on to the wrong dept they should forward this on to the correct one for you.

    I am sure someone will confirm otherwise.
    The very best of luck.;)
    The one and only "Dizzy Di" :D
  • thanks di:rolleyes::rolleyes:
  • jos004
    jos004 Posts: 222 Forumite
    Do watch out for Lloyds TSB re: addresses. I visited the Finsbury Square branch on 3rd Feb. '09 and was given an incorrect address to send my complaint to. The post office didn't even recognise the post code: BX1 1LT.
  • di3004
    di3004 Posts: 42,579 Forumite
    jos004 wrote: »
    Do watch out for Lloyds TSB re: addresses. I visited the Finsbury Square branch on 3rd Feb. '09 and was given an incorrect address to send my complaint to. The post office didn't even recognise the post code: BX1 1LT.

    Cheers for confirming this.;)

    And of course they have so many departments don't they?
    Can be quite confusing on which one to some only going into complaints etc.
    Thanks anyway for posting this, much appreciated.;)
    The one and only "Dizzy Di" :D
  • hey, does anyone know the correct address when writing to the bank re: charges and PPI...? I need to write to Lloyds too but do I write to their registered office or customer services at their HQ or my branch?

    AJ
  • Im not sure what is the quickest but only can tell you what i did, i sent my letter by recorded post to my local branch, within 4 days i got a letter telling me they were forwarding it to their "Andover Recovery Center" then about another week later a letter from them saying that they had my letter and were looking into it.

    I suppose the quickest way may be to post direct to "Andover" but if you post to your branch it will work fine.

    Cheers Cougar.
  • jamieT_3
    jamieT_3 Posts: 89 Forumite
    Part of the Furniture Combo Breaker
    has any one got an address for lloyds tsb so i can send my letters to them regarding ppi and charges?
  • OK thanks cougar...
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