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Capital One

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  • mackers8923
    mackers8923 Posts: 196 Forumite
    emmaBZ wrote:
    hi i claiming back of cap 1 for parents....just need to know what i can claim....overlimit fee £20 ?
    late payment fee £20 ?
    card protect £15 ?
    annual fee £29 ?
    payment protection ins ?
    purchase interest charges ?

    if someone could let me know asap that'll be great xxxx

    Over Limit
    Late Payment
    Returned Cheque etc

    PPI - If you believe it was mis sold but I believe this would be a seperate claim.

    No - Purchase Interest Charges...
  • I have pressed on because 4 weeks down the line is ever closer to the OFT decision which Martin talks about in his most recent video....Almost every thread I have read says stick to your timeline so thats exactly what I'm doing and I think you should also do.

    Yes thanks that was what I was worried about so my second letter will go tomorrow.
  • servalan
    servalan Posts: 239 Forumite
    HI

    Been reading with interest but couldn't find the answer i was looking for . I sent the letter requesting charges back provided with the list they gave me givng them 14 days now i sent the letter on a saturday so this saturday is the 14th day but this 14 day rule is it working days or evryday inc weekends.
    Thanks

    Angie
  • mackers8923
    mackers8923 Posts: 196 Forumite
    servalan wrote:
    HI

    Been reading with interest but couldn't find the answer i was looking for . I sent the letter requesting charges back provided with the list they gave me givng them 14 days now i sent the letter on a saturday so this saturday is the 14th day but this 14 day rule is it working days or evryday inc weekends.
    Thanks

    Angie

    Your now at 3rd letter / court stage - send 3rd letter giving them 7 days notice of court action. If no reply then its mcol.....
  • smallpiper
    smallpiper Posts: 44 Forumite
    Yes thats what I was worried about so I will post my second letter tomorrow.
    The OFT recomendations have not stopped the Credit Card companies paying out.
    Halifax: claimed £1,028, received £1,028
    Yorkshire Building Society: claimed £1,070, received £1,134.20
    Co-Operative Bank: claimed £560, received £575
    BOS Mastercard: claiming £184, 2nd letter sent 27/3/07
    Capital One Visa 1: claiming £439, 2nd letter sent 27/3/07
    Capital One Visa 2: claiming £842, 2nd letter sent 27/3/07
    Illegitimi non carborundum
  • mackers8923
    mackers8923 Posts: 196 Forumite
    smallpiper wrote:
    The OFT recomendations have not stopped the Credit Card companies paying out.

    No but their up and coming ones may do and that is more a less what Martin explains in his recent video. We all may loose the opportunity to claim everything back!!

    Nothing in stone but the advice floating around at the minute seems to be act now!!!
  • pigginsexy
    pigginsexy Posts: 168 Forumite
    Hopefully someone can answer my question.

    I am claiming £400 from Cap one for late payment fees and overlimit fees. Today i have received an offer letter of £160 (difference between £20 and £12 charges). I dont really want to accept this. Do i have grounds to continue my claim requesting the whole amount or should i just accept this.

    My argument is the OFT ruled on £12 being acceptable but these charges are from way back before the OFT made this ruling.

    Help please advice needed
    :rotfl: :D "Penny Pinching Winch" :D :rotfl:
  • smallpiper
    smallpiper Posts: 44 Forumite
    pigginsexy wrote:
    Hopefully someone can answer my question.

    I am claiming £400 from Cap one for late payment fees and overlimit fees. Today i have received an offer letter of £160 (difference between £20 and £12 charges). I dont really want to accept this. Do i have grounds to continue my claim requesting the whole amount or should i just accept this.

    My argument is the OFT ruled on £12 being acceptable but these charges are from way back before the OFT made this ruling.

    Help please advice needed
    The OFT did not rule £12 as being acceptable.
    Hopefully someone else can advise but I'm going for it all.
    Halifax: claimed £1,028, received £1,028
    Yorkshire Building Society: claimed £1,070, received £1,134.20
    Co-Operative Bank: claimed £560, received £575
    BOS Mastercard: claiming £184, 2nd letter sent 27/3/07
    Capital One Visa 1: claiming £439, 2nd letter sent 27/3/07
    Capital One Visa 2: claiming £842, 2nd letter sent 27/3/07
    Illegitimi non carborundum
  • pigsmightfly
    pigsmightfly Posts: 1,120 Forumite
    I am claiming from Capital One for 2 credit cards I have with them, 1 open and 1 closed.

    They offered me a refund of the difference between the charges and the £12 they have now reduced it to but at the time, people were saying they still refused this and took their claim on.

    I did the same and have my claim with MCOL now but I am now starting to worry because on a few threads I have been reading, people are now starting to say that on credit cards the £12 charge is now accepted by the OFT so we have to accept this offer :huh:

    Is this true and if so what do I do now? Can I now contact them and say ok I accept the offer I turned you down for a couple of weeks ago :confused:
  • theleek
    theleek Posts: 27 Forumite
    My understanding of this is that the oft have recommended this amount for credit cards,and the letters you will receive from Capital one will state this.

    Soon the oft will make the same recommendation for Bank charges.

    The issue as i see it,is that whilst they quote this,it has not stopped people from claiming all their credit card charges back if they proceed with the court process.The Credit card company,s and soon the banks will just use it as a bargaining tool.

    Not one Credit card company or bank has ever defended and stated EXACTLY how much each fee costs.
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