Capital One

BankReclaimRebel

I could really do with some advicewith regards to my previous post above, what do you think I should do?

Cut & Run? or go down the FOS route?

fatlad9

we have had one charge of £12 from capital one, i actually used the card and took it to it's limit and over by 21p! we pay the card in full each month and generally use it to pay the council tax.

could i reclaim this £12?! i know it isn't a huge sum!!!

dellaclearing

BankReclaimRebel wrote: »

I could really do with some advicewith regards to my previous post above, what do you think I should do?

Cut & Run? or go down the FOS route?

I say take them to the cleaners. But that's just me!
Remember that it'll take a LONG time, every time you send a letter back and forth between yourself and capital one it takes a further 6 - 8 weeks. I started my reclaiming mission in February and still ended up accepting an offer that was 30 short of what I was asking for which I still haven't got! It all depends how badly you want the money, for me it was more of a revenge mission as they were so horrible when I was the one owing them money!

I phoned the Ombudsman to ask what was going on with my claim, they said that Capital One had received my acceptance letter and that they had 6 weeks to return the money... The deadline for the 6 weeks was this past Monday.
So what now? Does anone have the phone number for the specific department of Capital One to deal with reclaims? And if I phone them, can Capital One now take another 6 weeks to get my cheque out? They really do take the pi$$ with dragging the whole process out as long as possible, 10 months and counting...

pippitypip_2

Hi all,

I sent my acceptance letter back to Capital One a few weeks ago (dealing direct with them) - does anyone know how long it takes to get the cheque back from them?

Many thanks,
pippitypip

pidge10

was wondering if anyone could help me i recently got a capital one card used it, but now can not use it. it still says i have a crdeit limit of £200 but just cant use it. i have paid off what i had used.....as anyone else had this trouble? and did u get it back up and running?

metoyoubear

Is this address from another thread still correct for asking for a list of credit card charges under the data protection act.
My other half sent his form to this address 6 weeks ago and he hasn't heard anything,can anyone advise please?

Capital One
Legal Compliance Specialist
Capital One Bank (Europe) plc
Trent House
Station street
Nottingham
NG2 3HX

dexstroyer_2

metoyoubear wrote: »

Is this address from another thread still correct for asking for a list of credit card charges under the data protection act.
My other half sent his form to this address 6 weeks ago and he hasn't heard anything,can anyone advise please?

Capital One
Legal Compliance Specialist
Capital One Bank (Europe) plc
Trent House
Station street
Nottingham
NG2 3HX

I'd also like to know as I have the following address:-

Executive Office
Capital One
PO Box 5281
Nottingham
NG2 3FA

Would be really grateful if someone can confirm the correct one,

br1nary

Hi All,

This is my first post on the forum, so please forgive me if my question has been answered elsewhere.

I am about to send a letter before action to capital one for the sum of £192 (excluding interest.)

The credit card was taken out in 2009 and closed in 2011 but still I managed to rack up these charges regrettably.

What is the current stance with Capital One?

do they go right to court, or is it likely that they will settle within this 14 days?