Capital One

eljutan

Smasher wrote: »

Nobody is a dope, we all had to start somewhere!

Yes send the 2nd letter. Here is another letter that I made that specifically rebutts the "£12 is in line with OFT regs" crap..
http://forums.moneysavingexpert.com/showpost.html?p=7036889&postcount=178

Thanks very much, I will do. Your advice is much appreciated (all)!!

nima22

hi everyone, ive just rang Capital one to request my statements back but they told me i have to send a written request and state why i need them, but from the first few posts on this topic that i read people were ringing for them, shall i just send a written request? thanks

i_like_shoes

I filed in MCOL on 6/12. Cap one acknowledged on 14/12....... what happens now ?????

Edinburghlass_2

nima22 wrote: »

hi everyone, ive just rang Capital one to request my statements back but they told me i have to send a written request and state why i need them, but from the first few posts on this topic that i read people were ringing for them, shall i just send a written request? thanks

You should send the first template letter in Martin's article, SAR request, along with a cheque for £10.

http://www.moneysavingexpert.com/reclaim/credit-card-charges

You'll find further information in the Reclaim Help Thread which is linked in my signature.

Edinburghlass_2

i_like_shoes wrote: »

I filed in MCOL on 6/12. Cap one acknowledged on 14/12....... what happens now ?????

Post 13 in the Reclaim Help Thread which is linked in my signature.

angelwillow

Anyone any idea how long Cap 1 usually take to send out a cheque when they have agreed to refund?

fallen_angel_shelley

which address do i send my 2nd letter to for requesting my cap one cc charges to? i have tried looking on hear, but had no luck.

Edinburghlass_2

Address list is in the Reclaim Help Thread which is linked in my signature

fallen_angel_shelley

Edinburghlass wrote: »

Address list is in the Reclaim Help Thread which is linked in my signature

thanks for that. letter is no ready to post.

adamrocks

Bonjour all.

I have sent both the letters to capital one asking for my £1650 back including interest.

They originally offered me an awful £305... sent the second letter and they refused to up their offer and have said that is final.

Now I need some advice on the next steps i should take. Id like a quick resolution.
I presume i need to take them to court? If so what steps do I need to take for this? can it be done online.

Also there are alot of success stories on here especially for capital one but has anyone ever lost their case?

Many Thanks

Adam