Clydesdale (merged)

greyteam1959

https://www.informationcommissioner.gov.uk

gaffer71

Hi There, Has Any Body Else Had Problems With The Clydesdale Bank ? I Sent The Letter Off Requesting Copies Of My Statements,they Replied Saying It Would Take Up To 40 Days,so Far Its Been 36 And Now They Have Sent A Letter Today Saying They Cant Meet The 40day Target And Have Asked Me To Be Patient Or Go To The Information Commisioner,can Anyone Advise On Whot I Should Do ?

sassyshe

I have just came off the phone with a nice helpful chap,I told him 40 days and nothing and you cashed my cheque, he advised me to write again!!!! to my bank telling them I am not happy and writing to ask them for 5 years back charges when I asked him how long can this take he says perhaps 40 days no happy told him he says threaten them with finance ombisman trying again martin:mad: trying to claim back back charges

Stephen_Leak

Are we talking about the SAR request or claim?

sassyshe

Stephen_Leak wrote: »

Are we talking about the SAR request or claim?

ooops sorry mad not thinking straight oh bank charges I am trying to claim back

Stephen_Leak

OK. Presuming you used our template, and/or have given them 14 days to reply and the 14 days are up, send the 2nd "Letter Before Action" letter, threatening court action in 14 days.

sassyshe

Thank you stephen going to find template now

allan_d

quote can Anyone Advise On Whot I Should Do ? unquote


go to the IC. (link in previous post to yours), read the thread. (you're not alone), and don't hold your breath while you wait.

edited to add quote

Edinburghlass_2

As you can see from all the previous posts Clydesdale have been the worst bank, apart from perhaps Barclaycard, for not replying to SAR requests.

Apart from reporting to the ICO your best bet is camping on the door step of your local bank until they relent.

YummyMummy_5

Hi, I have been in the process of reclaiming my bank charges from Clydesdale Bank (£2300), after all the template letters I have sent and they have duly replid - I have received a letter today saying that as a 'good will favour' they will refund £200.

What do I do know as this is a ridiculously small amount. They have now placed my overdrawn account in the hands of a solicitor (who sent me the last letter)...

HELP needed :