Contract Ended - Still 30days notice

grumbler

Guys_Dad wrote: »

Why 30 days? Well, assume your billing day was 10th of the month. Network takes your money on 11th to cover you for the next month. If on the 15th you said "end my contract NOW", then there would be the hassle of a refund to work out. Giving 30 days' notice allows you to use the minutes etc that you have already paid for in advance.

This does make sense, but as normally a DD payment is taken in the middle of the billing month, I never have more than 15 days ahead that were paid in advance.

Guys_Dad

grumbler wrote: »

This does make sense, but as normally a DD payment is taken in the middle of the billing month, I never have more than 15 days ahead that were paid in advance.

yes, that's right, but when it is taken, there is always an element of pre-payment in the charge and, of course, when the bill is made, the accounting billing procedure is put into effect and with big companies, that all takes a few days with their systems.

The point is the one you made - give your notice 30 days before the end of your minimum period.

Vodafone

Too wrote: »

Hi
My contract with Vodafone ended last week and I assumed I could swap to a sim only set up straight away as the contract has ended.

However they have told me I need to give 30 days notice - how can this be the case when the contract has ended?

Thanks

Hi Too,

If you've now fulfilled your minimum contractual commitment then you will be able to move to one of our SIM Only plans.

In the event that you still require some assistance with this could you email me with the relevant details via the link in our profile here?

All you need to do is copy and paste the link into your web browser and it will take you to the Contact us form on our website.

To ensure that it reaches us could you quote the code WRT135 - MSE in the subject line and once our automated reply arrives could you update the thread with your email reference number?

Thanks,

Lee

Web Relations Team

Vodafone UK

Earthworm

Logically there should be no need to give a months notice to move to a SIM only plan. Surely the most logical time to start this up would be the next date your minutes are due to start again. If this was a move to PAYG or a termination then, yes, 30 days would be needed. This is all of course assuming you ha e moved your existing plan to a SIM only and not instead taken out a brand new SIM only in a store to then cancel your current arrangements.

Kernel_Sanders

Herongull wrote: »

The reason why the mobile company requires 30 notice is because people then have to stay 30 days longer than they want/need to (unless they've noticed the fine print and given notice a month before the end of the minimum contract term).

Many people do not realise this and therefore the mobile company rakes in an extra month of high tarriff.

Simplesh

This happened to me over five years ago with T-Mobile, yet the companies are still allowed these to be missold as fixed rate plans. Look at Voda's site, the contracts are advertised as '24-month plans'

grumbler

Kernel_Sanders wrote: »

This happened to me over five years ago with T-Mobile, yet the companies are still allowed these to be missold as fixed rate plans.

Fixed rate or fixed term?

Look at Voda's site, the contracts are advertised as '24-month plans'

Do you really seriously suggest that someone can erroneously assume that the contract automatically ceases after 24 months and the service stops?

d123

grumbler wrote: »

Do you really seriously suggest that someone can erroneously assume that the contract automatically ceases after 24 months and the service stops?

Can you imagine the millions of !!!!ed off people if the networks were to summarily cut off people on day 30 of month 24?

diamonds

Simply PAC out, if they send a bill for 30 days dispute it as the minimum terms is served, if they refuse to credit the bill go to a small claims court - a minimum term + another 30 days is a Unfair Contract.

Earthworm

diamonds wrote: »

Simply PAC out, if they send a bill for 30 days dispute it as the minimum terms is served, if they refuse to credit the bill go to a small claims court - a minimum term + another 30 days is a Unfair Contract.

In what way would a small claims court help? These are standard terms all networks follow. To suggest this is something crazy that has just started happening would be ridiculous. Do you not read any of your terms when you take a contract out? I'm pretty sure this is one of the first ones under cancelling your contract. Many services require a notice period to terminate. I believe part of the reason for the notice is to a) give enough time to confirm the disconnection in writing in case of an error and b) a way for networks to offer you their loyalty offers to stay.

Annie._2

diamonds wrote: »

Simply PAC out, if they send a bill for 30 days dispute it as the minimum terms is served, if they refuse to credit the bill go to a small claims court - a minimum term + another 30 days is a Unfair Contract.

Contracts done expire, they roll over until the customer notifies the network and ask for the agreement to be cancelled.

Cancellation is subject to 30 days notice and this is the same for all networks and is written in the terms and conditions.

Perhaps you should read the terms and conditions instead of giving duff advise here on the forum.

The small claims court would be unable to override the terms and conditions.