Contract Ended - Still 30days notice

Quentin

I don't understand the point you are making? What is it?

grumbler

Quentin wrote: »

I don't understand the point you are making? What is it?

My point is that your first post was OOT as it didn't help the OP with their confusion/question about the 30 days notice (not the contract being open-ended or fixed term). Not all open-ended contracts require many days notice to cancel.

Quentin wrote: »

The contract is open ended - you wouldn't be happy if you wanted to stay with them and they simply cut you off at the completion of your minimum months!

As per your later post the 30 days notice is required because of the T&C, not because the contract is open-ended.

ETA: I regret making that harmless comment that provoked this pointless discussion.

Quentin

You are entitled to your opinion.

But how is it OOT to point out to the OP that a telephone supply contract ending abruptly at the completion of its minimum period (which was how he assumed they end), leaving the "Subscriber" with a dead line would be bad news to most of us!

grumbler

Quentin wrote: »

But how is it OOT to point out to the OP that a telephone supply contract ending abruptly at the completion of its minimum period (which was how he assumed they end), leaving the "Subscriber" with a dead line would be bad news to most of us!

I don't think that any people really assume this. Usually it is just bad wording, i.e. 'contract' instead of 'minimum term'.

Yes, it's just my opinion that I cannot back with any statistical data.

dealer_wins

Must be because you get X minutes/texts/internet per month, that the contract runs from month to month when you end your initial 12/18/24 months.

Makes sense to me.

grumbler

Well, nothing stops you from giving a notice in the middle of a billing month. The allowances will be applied pro-rata I think.

Guys_Dad

grumbler wrote: »

This still doesn't explain why 30 days notice is required as there is no any logical explanation behind this.

The logical reason is because that is what you agreed to when you took out the contract and billing is in advance.

You made the perfectly valid point that OP could have given the due notice 30 days before the minimum term ended.

Why 30 days? Well, assume your billing day was 10th of the month. Network takes your money on 11th to cover you for the next month. If on the 15th you said "end my contract NOW", then there would be the hassle of a refund to work out. Giving 30 days' notice allows you to use the minutes etc that you have already paid for in advance.

Annie._2

Too wrote: »

Hi
My contract with Vodafone ended last week and I assumed I could swap to a sim only set up straight away as the contract has ended.

However they have told me I need to give 30 days notice - how can this be the case when the contract has ended?

Thanks

You dont need to give 30 days notice, you are not cancelling your contract, only changing your tariff to a new SIM only contract and this should have been something the advisor could have done immediately over the phone.

I would call them back or wait for the Vodafone rep to reply here, the advisor you spoke to should know you can change your tariff to a SIM only contract once your commitment has ended.

Herongull

The reason why the mobile company requires 30 notice is because people then have to stay 30 days longer than they want/need to (unless they've noticed the fine print and given notice a month before the end of the minimum contract term).

Many people do not realise this and therefore the mobile company rakes in an extra month of high tarriff.

Simplesh

Annie._2

Herongull wrote: »

The reason why the mobile company requires 30 notice is because people then have to stay 30 days longer than they want/need to (unless they've noticed the fine print and given notice a month before the end of the minimum contract term).

Many people do not realise this and therefore the mobile company rakes in an extra month of high tarriff.

Simplesh

but in the OPs case, there is not need to give 30 days notice, there is no cancellation only a tariff change.

OP, you have been given incorrect information by Customer Services and I know the information I have given is 100% correct.