Reclaim Unfair Bank Charges Discussion Area

Edinburghlass_2

roysal wrote: »

Letter 2 was due to go out next week - do i send it or go straight to MCOL?

Any advice would be appreciated.

You must send the letter before action and don't go straight to MCOL.

Edinburghlass_2

MimiJane wrote: »

I have 2 schedules ... the initial spreadsheet I produced from bank statements, showing date/reason for charge/actual charge (without interest) which I've sent to the bank and one I've produced since using Martin's calculator showing interest. Should I send both with the Allocation Schedule, or just the one showing interest?

Thanks.

Just send the one showing the interest

allshuckup

hi i want to claim my bank charges and have kept all my statements over the yrs what should i do... still send the template or a diffrent letter???

Edinburghlass_2

You need to total up your charges and then send off the initial letter to your bank to claim them. Have a read of Martin's article below and you'll find all the template letter's in the article. See also the Reclaim Help Thread which is linked in my signature.

Step-by-step Guides: Bank Charges: Reclaim Your Cash | Bank Charges Video Guide | Top New Bank Account Calculator: Charge them interest Template Letters: (right click and save) Ask for charge details |Initial letter | Second letter | Small claims note Get Updates On Important Changes: Free Weekly Money Tip

shoe_2

Good Morning...
Told you all i need more help...
had my statements from Lloyds sent 1st letter with martins template on the 8th of march gave them 14 days heard nowt...sent the next letter but i only gave them 7days ?...and i have still heard nowt...i have telephoned the 24 hour call centre during the week and asked them to request for someone to ring me regarding this issue ...heard nowt.. shall i hang on a few more daysor take action???just worried because the letter where i said 7 days before court action should of been 14 days i think???any help please...

steviebee_2

just wait another 7 days, then send a letter stating you gave them 7 days extra time, and still heard nothing

shoe_2

steviebee wrote: »

just wait another 7 days, then send a letter stating you gave them 7 days extra time, and still heard nothing

Thanks will do ...then after the further 7 days who shall i put for MCOL the local branch or customer relations head office??? if any one knows thanks xxxx

steviebee_2

I would say it doesnt really matter, as long as you give them your account numbers they can access your files from any branch or H.O. I sent my statements to my local branch, remember to send recorded delivery, you can track it on the royal mail web page, also you can see who signed for it.

shoe_2

Thanks for advice...i will be back im sure ..xx

MimiJane

Edinburghlass wrote: »

Just send the one showing the interest

Thanks, but I'm sure I've read somewhere that the schedule should state the reason for each charge, which Martin's calculations don't of course illustrate. Wouldn't this mean I'd have to combine both schedules to show all details?

Thanks.