Orange 'Free' Broadband

Eva49

MSE_Guy wrote: »

Hi all,
BBC Radio 5 Live will be talking about this issue on tomorrow’s consumer team between 12:00 and 13:00. If you’d like to tell your story on air please email or call Guy Kilty on [EMAIL="guy.kilty@bbc.co.uk"]guy.kilty@bbc.co.uk[/EMAIL] or 0161 335 6610.

Bump ******

Will_B_Back

Looking quickly, through the forum I guess the next batch of notices have arrived. Welcome everyone! There is a mass of experience on here. Please use it and Good Luck to you all.

Hats Off to Eva and RobbedRobbins for their continuing support for the cause..

RobbedRobbins, petition is the way to go for those that have achieved stays of execution.
Eva49's template for achieving a stay of execution is the way for newcomers.

diamonds

Those who moved to £14 offer really did get a bad deal, Anytime calls plan, plus get 1,000 landline to UK mobile minutes each month, plus international calls at any time to 30 countries landlines £21.50.

http://www.uswitch.com/broadband/buy/ee_mobile/?_cid=66388912

Will_B_Back

Hi RobbedRobbins

Last week I emailed Matthew Wright's agent to see if he would be interested in looking at the Forum. No reply as yet. Maybe others can ask. You can Google to find addresses.

More the merrier!!

welly414

RobbedRobbins wrote: »

Please sign the petition, we need 100 signatures to get it passed to ofcom!

Signed and added to my Facebook with a the status of PUBLIC, this is important so that anybody can see it not just your friends!!

greenwich_girl_2

[FONT=&quot]Hi

Im a Orange broad band customer too and was furious!! phoned up BT today - they pointed me in the direction of BT.com [forward slash] orange. Looks like a good deal for Orange customers [/FONT]

RobbedRobbins

yes, I am going through the same thing. Apparently no one can give written confirmations,which is rediculous as what come back do we have?
I spoke again today to the BB team and was just told it was noted on my file I would not be disconnected and my service would continue to the end of my mobile contract. EE are back tracking again and not wantng to put anything in writing, possibly as they have started to see the recent media coverage?...

Brake_Downhill wrote: »

Hi got a verbal recorded resolution last Friday evening by a manager. Was promised unlimited, uncapped and same speed BB for the remaining 22 months of my latest 2 year mobile conract. Even given some compensation money to be added to my mobile account. This was all I was after, so happy, but.....

I asked and was promised (by the Manager on 08002944747 opt. 1) for a email comfirmation ant told it would arrive on Monday morning, which would then allow me to contact OEO with the resolution and the email would allow closure of my case.
Nothing arrived Monday morning!
Phoned same person Monday evening promised Tuesday morning, no email!
Phoned same person Tuesday evening, promised Wednesday morning, no email!
Phoned same person Wednesday late afternoon, awaiting for him (BRUCE) to phone me back before 6pm as promised.

Seems hard to get a email comfiming the verbal agreement! Have you people got comfirmation by email or just settled for verbal and are hoping that in 6 months time you will not have to do all the fighting again? As for me I will not except the resoluion/ closure of my case until I,ve got it in writing!!!!!
Kind Regards

RobbedRobbins

Thanks to those who have signed, just need another 94 and we have an up and running, not to be ignored petition! I am going on Five Live Radio tomorrow to get some more exposure!

RobbedRobbins wrote: »

Please sign the petition, we need 100 signatures to get it passed to ofcom!
http://www.change.org/en-GB/petitions/ofcom-publish-their-review-on-mis-selling-by-ee-re-withdrawal-of-bb-service

The_Future_is_Bright

greenwich_girl wrote: »

[FONT=&quot]Hi[/FONT]

[FONT=&quot]Im a Orange broad band customer too and was furious!! phoned up BT today - they pointed me in the direction of BT.com [forward slash] orange. Looks like a good deal for Orange customers [/FONT]

FORGIVE MY IGNORANCE BUT I DONT UNDERSTAND YOUR POST!!!!

ORANGE ARE MIS-SELLING MOBILE CONTRACTS TO ALL CUSTOMERS WHO WERE ON THE ORIGINAL "FREE FOR LIFE BROADBAND" AND ORANGE ARE NOW TRYING TO GET CUSTOMERS TO SWITCH THEIR BT LINE TO ORANGE. ITS ALL ABOUT MONEY!!:mad::mad::mad:

CONTACT OFCOM AND GET A REFERENCE NUMBER AND PHONE ORANGE EXECUTIVE OFFICE ON:08000790134

DO NOT SWITCH YOUR LINE TO ORANGE - IT IS CALLED SLAMMING.

ADVISE ALL FAMILY AND FRIENDS TO DISOWN ORANGE AND EVERYTHINGEVERWHERE/GOING NOWHERE!!!!:T:T

neil9313

diamonds wrote: »

Those who moved to £14 offer really did get a bad deal, Anytime calls plan, plus get 1,000 landline to UK mobile minutes each month, plus international calls at any time to 30 countries landlines £21.50.

http://www.uswitch.com/broadband/buy/ee_mobile/?_cid=66388912

Its an introductory offer it goes up to £29 after a year.

Glad I took the £20 deal but not seen anybody else get it yet.

I don't have a Orange mobile contract