CPW O2 Retentions Thread

titso

What phone number is everyone ringing? I just rang 0870 087 0168 and after jumping through all the hoops, the electronic lady told me their offices shut at 7pm! :rolleyes:

Had a great deal a while ago that has since expired, 400 minutes 200 texts for £35 per month on a twelve month contract, but had instant credit of £300 on my account meaning I paid nothing for nearly 9 months. However I am currently paying £35 a month with an ancient samsung phone. Was hoping to request my PAC and then push for a nokia 5800 or maybe an LG noir.

If anyone has a non 0870 number to ring I would be very grateful. Also do their offices really close so early?

sujman

darren72 wrote: »

Did you have hassle getting this, or did they offer it you straight away ?

Thanks

When I rang a couple days ago, I went to mobile purchases / upgrades. They told me the best cashback deals where net cost of about £9 over 18 months.

When I rang today, I choose the menu options that took me through to disconnections / loyalty team.

I got the deal, no hassles. I said I wanted to leave, he asked what I was looking for, I said I wanted the same deal, he said he could do the same so I signed up for another year!!!

sujman

titso wrote: »

What phone number is everyone ringing? I just rang 0870 087 0168 and after jumping through all the hoops, the electronic lady told me their offices shut at 7pm! :rolleyes:

Had a great deal a while ago that has since expired, 400 minutes 200 texts for £35 per month on a twelve month contract, but had instant credit of £300 on my account meaning I paid nothing for nearly 9 months. However I am currently paying £35 a month with an ancient samsung phone. Was hoping to request my PAC and then push for a nokia 5800 or maybe an LG noir.

If anyone has a non 0870 number to ring I would be very grateful. Also do their offices really close so early?

I use 0800 049 0049. Dont know the opening times as I call during normal office hours.

[Deleted User]

sujman wrote: »

I use 0800 049 0049. Dont know the opening times as I call during normal office hours.

I'm going to give them a call tomorrow. I've never dialed an 0800 number from my mobile. Is it still free or is there a charge?

sujman

helbing wrote: »

I'm going to give them a call tomorrow. I've never dialed an 0800 number from my mobile. Is it still free or is there a charge?

0800 numbers these days are usually charged if called from a mobile. If you have free minutes on your mobile, use a company like 0800 buster. You call a regular landline (e.g. 01233 450800) and then the 0800 number. You effectively call the 0800 number for free using your minutes.

titso

nice one! :beer:
Got the nokia 5800 on an 18 month contract, 400 min, 1000 texts and unlimited internet for £24.38 a month. Got offered this almost straight away so probably could have pushed for more, but I am quite happy. He did offer a couple of similar cashback deals but I can't be arsed with posting bills and all that nonsense

row_3

I have just been offered:
600mins
500txts
unlimited net & wifi
unlocked nokia 5800
24mths

for £29 per month with £75 automatic cashback

Is this ok do you think? I wanted the deal that the poster above posted but they said this was the closest they could get. All the details are fine on the phone i want i just wanted it a bit cheeper. Am i just being greedy?

what do you think? He's calling me back at 12pm.

rash.m2k

sujman wrote: »

0800 numbers these days are usually charged if called from a mobile. If you have free minutes on your mobile, use a company like 0800 buster. You call a regular landline (e.g. 01233 450800) and then the 0800 number. You effectively call the 0800 number for free using your minutes.

No there is a list of 0870 numbers you can call for free from your O2 handset

magic

Personally I don't think thats a great deal, especially on a 24 month contract.

row wrote: »

I have just been offered:
600mins
500txts
unlimited net & wifi
unlocked nokia 5800
24mths

for £29 per month with £75 automatic cashback

Is this ok do you think? I wanted the deal that the poster above posted but they said this was the closest they could get. All the details are fine on the phone i want i just wanted it a bit cheeper. Am i just being greedy?

what do you think? He's calling me back at 12pm.

mobilejunkie

It's a rubbish deal. And "they" routinely LIE.