pc world problem

fozmcfc

I'm all for saying people should read things before signing....

But, if someone goes into PC World and says I want that £499 laptop, here's my card/cash to pay for it, why should the sales rep then suggest that a better deal would be spending £700 + on the same laptop over 2 years and then paying a further £100 at the end to keep it.

How is that a better deal for all of those who have complained about this on this and other threads?

It is also clear that their reps are also getting people to lie, by pretending they are a business when speaking to Rentsmart.

I would imagine that the deal may suit people who want a laptop on credit and or are business users, so wouldn't call it a scam or say it is unsuitable for some people/businessess. But it certainly doesn't benefit anyone who has the money to pay outright there and then for it.

wealdroam

fozmcfc wrote: »

I'm all for saying people should read things before signing....

But, if someone goes into PC World and says I want that £499 laptop, here's my card/cash to pay for it, why should the sales rep then suggest that a better deal would be spending £700 + on the same laptop over 2 years and then paying a further £100 at the end to keep it.

How is that a better deal for all of those who have complained about this on this and other threads?

It is also clear that their reps are also getting people to lie, by pretending they are a business when speaking to Rentsmart.

I would imagine that the deal may suit people who want a laptop on credit and or are business users, so wouldn't call it a scam or say it is unsuitable for some people/businessess. But it certainly doesn't benefit anyone who has the money to pay outright there and then for it.

But surely everyone going prepared to spend £500 on a laptop would be sensible enough to do the simple sums?

If not, then how about the revolutionary idea of the customer asking "is that more expensive that me paying cash?"
Or perhaps the question should be "I don't understand, can you explain that to me?"

By not taking these simple precautions, the customer is taking a risk... at best.

neilmcl

Zandoni wrote: »

I'm middle aged myself but I work in IT, unfortunately most people my age are not as computer literate and are easy targets.

What's being computer literate have to do with having the wherewithal and simple common sense to read what you are about to sign. The fact that the purchase was a laptop is neither here nor there.

Zandoni

neilmcl wrote: »

What's being computer literate have to do with having the wherewithal and simple common sense to read what you are about to sign. The fact that the purchase was a laptop is neither here nor there.

I disagree, the lady buying the laptop would be out of her comfort zone wondering if she was buying the correct machine, then the PC world salesperson would jump in guiding them through their purchase.

I don't know the OP's mum so I can't comment on her common sense, but many people that are bursting with common sense sometimes get caught out.

It would be nice if people on here had a bit more compassion, rather than suggesting people should have more common sense.

Surely you have to agree it's a pretty low thing to do, convincing someone to pay all that money so you can get extra commisson.

I have a friend who is a recently retired high ranking Police Officer and he got caught out on one of these calls from India telling him that he had a problem with his PC. It just happens sometimes.

mynameistallulah

Zandoni wrote: »

I disagree, the lady buying the laptop would be out of her comfort zone wondering if she was buying the correct machine, then the PC world salesperson would jump in guiding them through their purchase.

Do you assume all middle aged women are stupid? My mum knows nothing about computers but she sure as hell wouldn't sign anything without reading it first!

Zandoni

mynameistallulah wrote: »

Do you assume all middle aged women are stupid? My mum knows nothing about computers but she sure as hell wouldn't sign anything without reading it first!

Not at all, I also make no comment on people who haven't read my other replies to similar accusations. :rotfl:

mynameistallulah

Zandoni wrote: »

Not at all, I also make no comment on people who haven't read my other replies to similar accusations. :rotfl:

I have, I note that as usual you are incapable of comprehending the concept of personal responsibility.

So why is it that a middle aged woman should be excused for failing to read a contract before signing, or at worst, as soon as they get home, and what action do you suggest she takes next?

CoolHotCold

Oh, sorry, did I interrupt the mud slinging.

As per my policy i have posted a picture unrelated to the discussion.

Everything that can be said has been said in what to do next, so either leave it till the OP posts more information and followup details OR we can continue to sling mud at each other on wording and disagreements that will in no way help the poster.

Zandoni

mynameistallulah wrote: »

I have, I note that as usual you are incapable of comprehending the concept of personal responsibility.

So why is it that a middle aged woman should be excused for failing to read a contract before signing, or at worst, as soon as they get home, and what action do you suggest she takes next?

I believe anyone conned into renting something at a very high price when they went in to buy should be excused and compensated.
I have already said what action I suggest in a previous post.

mynameistallulah

Zandoni wrote: »

I believe anyone conned into renting something at a very high price when they went in to buy should be excused and compensated.
I have already said what action I suggest in a previous post.

And the time to do that would be as soon as she had a reasonable opportunity to do this, not a year later, yes?