school gave results to someone else

nahidaakhtar

thats y i put breach of privacy/confidentilaity if not dpa rather than you breched dpa

Pollycat

nahidaakhtar wrote: »

There are 15 children in my sons class how long would it have taken just to check that the results page was the right one for each child

And how many other classes and children are there in the school?

Have you read Laurel7172's post - she works in a school and actually collates & envelopes reports.

PinkLipgloss

nahidaakhtar wrote: »

do u really think emailing again was a mistake? in what way?

Because I fail to see the point of your second email. You emailed them highlighting the issue - then you email them again.

From the wording of your previous post it seems it is to make a formal complaint.

I think you need to take a step back and think - is it really worth a formal complaint?

School office staff (that I've worked with) are ALWAYS incredibly busy. The phones never seem to stop ringing, visitors have to be signed in and out, parents have to be spoken to, deliveries have to be checked and signed for, emails have to be answered etc etc.

Whilst I have no doubt the staff member involved is sorry to have made a human error I doubt they will think it warrants 2 emails and an official complaint. I suspect other staff members will concur and you will find yourself labelled as a problem parent.

duchy

FatVonD wrote: »

Did the other child by any chance score particularly highly?

I'm sure the OP didn't read beyond the name

It would have been a breech of confidentiality !

nahidaakhtar

i emailed the 2nd time to say that whilst i was annoyed i didnt wish to make a formal complaint and realised that mistakes are do happen.

should i not have bothered?

duchy

If the first email was a formal complaint and the second after a bit of thought was to withdraw the formal complaint -then no. Anything else though would have been over-kill.

nahidaakhtar

y would it make a difference whether the child scored highly i dont know my child result is!!!

nahidaakhtar

duchy thats all the second one was to say that the first isemail wasnt a formal complaint and i didnt wish it to be so

FatVonD

nahidaakhtar wrote: »

y would it make a difference whether the child scored highly i dont know my child result is!!!

I just get the impression you think your son may not have scored so highly and that is why you are bothered.

skintchick

What's done is done. You would have been better off not emailing but as it is, I'd go in on Monday or phone if you cannot go in, and apologise for overreacting. I would personally want an apology in recognition of the mistake but apart from that as long as you get the right report it is sorted.

You think that's bad - I was once given someone else's smear test results and she was bring recalled for abnormal cells!