Hair Salon Got dye on my bag.... PLEASE HELP

poet123

In1tt0win1t wrote: »

I do not have any knowledge about this particular dispute other than what has been posted.

Hmm if you say so, but you did imply legal knowledge and that you were giving a "professional" opinion is that correct?

In1tt0win1t wrote: »

However assuming the Salon/Stylist admits full liability(Making an offer is not admitting liability it would be caveated, if a solicitor is employed liability could be contested)

As you are no doubt aware it is quite rare for either side to engage legal representation in the "small claims court" (to use the common parlance) so again that is probably a subtle suggestion to the OP that will not occur.

In1tt0win1t wrote: »

The relevant facts are :

The value of a 2 year old worn designer bag
The damage caused
The cost to repair / replace
The effort and offer made to correct the situation by the salon

The key fact is clearly the value and it is the most subjective A county court will not get into the finer detail of the designer line and necessary exclusivity it’s what it was worth when damaged.

The Op can get evidence of original cost price, evidence of the going rate for second hand versions of that particular bag, evidence of the cost to fully renovate. All of which will exceed the offer made. The court will not investigate the finer detail but they will certainly take evidence of such finer detail into account.

In1tt0win1t wrote: »

If you do proceed with this be aware litigation involves two parties. Both parties have an opportunity to be heard and make their case now given the Salon\Stylist is NOT ME she may or may not make a good case. However you need to remember litigation of this sort does not always go one way it is usually a compromise.

That is a really obvious set of statements!;)

In1tt0win1t wrote: »

Taking any kind of legal action should always be the last resort. Anybody who tells you other is plainly wrong.

As far as I am aware no one has said anything different.

When the OP has exhausted all avenues of communication and has still not agreed a settlement acceptable to both parties only then should she proceed to court action. That should be stated in any letter before action and marked "Without Predjudice"

Whether you are personally involved or not it does seem that you are advising the OP to roll over without a fight.;)

Looksguywalker

poet123 wrote: »

If it was a fair offer that would be correct, but as it isn't a fair offer she is in no danger of being viewed in that light by a court.

I don't know about that...a ~50p sized mark on a handbag? £100 may be deemed an acceptable amount. Is the handbag any less functional? Can the mark be removed?

Just throwing thoughts out for discussion BTW!

robpw2

i am sure this has been aksed already but will the op take responsibility for taking a £695 bag into a hairdressers knowing full well that she is going to have her hair dyed red and that accidents happen . perhaps she should learn to take better care of her property ,

pulliptears

robpw2 wrote: »

i am sure this has been aksed already but will the op take responsibility for taking a £695 bag into a hairdressers knowing full well that she is going to have her hair dyed red and that accidents happen . perhaps she should learn to take better care of her property ,

Been there, done that and discounted it as trolling.
Perhaps you should read ALL the thread.

poet123

Looksguywalker wrote: »

I don't know about that...a ~50p sized mark on a handbag? £100 may be deemed an acceptable amount. Is the handbag any less functional? Can the mark be removed?

Just throwing thoughts out for discussion BTW!

You must be a man! You wouldn't pay £695 just for function, you can get that from a Primark bag, you pay it for style and brand, and a red dye mark spoils the overall look that you paid for.

In1tt0win1t

I must admit I am not an expert on the value of two year old worn designer bags. There seems to be a consensus that bags of this type are immune to normal market conditions and their value may actually increase.
I have however spoken to the wife(by the way her name is not Lisa) who is more of an authority on this subject and she suggested take the £100 and turn the bag round ...... she also said the local Oxfam has racks of 'so called' designer labels going for a fiver. Wise woman keep shopping there.

robpw2

pulliptears wrote: »

Been there, done that and discounted it as trolling.
Perhaps you should read ALL the thread.

i am not a troll , i don't begrudge the op spending money on a bag i understand what it like i want a louisvuitton man bag however if i was going to a hairdressers to get my hair dyed it would be left at home .
i know she wants compensation etc

robpw2

poet123 wrote: »

You must be a man! You wouldn't pay £695 just for function, you can get that from a Primark bag, you pay it for style and brand, and a red dye mark spoils the overall look that you paid for.

now if you were a true style and brand etc you would use the red dye spot to your advantage and claim its a one of design and limited edition ... :rotfl:
no one will doubt you because they don't want to look stupid

Looksguywalker

poet123 wrote: »

You must be a man! You wouldn't pay £695 just for function, you can get that from a Primark bag, you pay it for style and brand, and a red dye mark spoils the overall look that you paid for.

Correct I am! well spotted...perhaps that's why I would go nowhere near hair dye with a £695 item. I'd change my 'bits and bobs' into the cheapo Primark handbag I keep for that purpose.

Having worked in a lab. I'm not convinced the 'stain' cannot be removed for much less than £100.

poet123

In1tt0win1t wrote: »

I must admit I am not an expert on the value of two year old worn designer bags. There seems to be a consensus that bags of this type are immune to normal market conditions and their value may actually increase.
I have however spoken to the wife(by the way her name is not Lisa) who is more of an authority on this subject and she suggested take the £100 and turn the bag round ...... she also said the local Oxfam has racks of 'so called' designer labels going for a fiver. Wise woman keep shopping there.

It is like any other purchase some people get it others don't, it doesn't alter the facts or the legalities of the case. Each to their own.

I note you did not respond to my other points!;)