Hair Salon Got dye on my bag.... PLEASE HELP

In1tt0win1t

The Swirl line is a long standing line from the fashion house and is still available all be it the next generation. The value is clearly subjective as I stated but a 2 year old bag described as worn is unlikely to fetch a value of £300 as you indicate. Paul Smith Swirl bags are currently on ebay for £60 whose condition is described as Good. You can also look at Oxfams website where they sell a wide range of used designer bags on line for significantly less than £100.Therefore the offer of £100 is more than fair and reasonable.

poet123

In1tt0win1t wrote: »

The Swirl line is a long standing line from the fashion house and is still available all be it the next generation. The value is clearly subjective as I stated but a 2 year old bag described as worn is unlikely to fetch a value of £300 as you indicate. Paul Smith Swirl bags are currently on ebay for £60 whose condition is described as Good. You can also look at Oxfams website where they sell a wide range of used designer bags on line for significantly less than £100.Therefore the offer of £100 is more than fair and reasonable.

There are many swirl bags on Ebay one or two may be on at around the price you mention, equally there are those on for BIN £275 which also has wear and only cost £425 when new. Others are on at £395 or best offer.

We do not know exactly which one it was or the size so we cannot make a reasonable judgement, but the OP can. I believe a fair offer would be in the region of £250. I would be going to court for anything less.

In1tt0win1t

The claim is based on the value of the bag at the time of the incident, the bag has been described as worn which would indicate that it is not in a particularly good condition. A small mark is on the bag and has been professionally cleaned by a third party with costs being met by the salon owner. The salon owner has subsequently offered £150 settlement.
Yet your advice to the claimant is to reject the offer in favour of a small claim court settlement in the hope she is awarded circa £250.
This course of action could easily be deemed less than favourable by the court who may see the claimant as a litigious person who is pursuing a small business owner for greed, when the business owner has tried to be fair.

Only Mariaane can decide on her next course of action - she can pursue this matter through a small claims court who may improve the offer but in my professional opinion I would doubt. Also getting the money owed after this process is not always straightforward , I am aware of numerous occasions where awards have been made and the claimant is still waiting for the money years after.

Else accept a fair offer from the salon owner and draw a line under the whole episode.

My advice is the latter.

pulliptears

In1tt0win1t wrote: »

The claim is based on the value of the bag at the time of the incident, the bag has been described as worn which would indicate that it is not in a particularly good condition. A small mark is on the bag and has been professionally cleaned by a third party with costs being met by the salon owner. The salon owner has subsequently offered £150 settlement.
Yet your advice to the claimant is to reject the offer in favour of a small claim court settlement in the hope she is awarded circa £250.
This course of action could easily be deemed less than favourable by the court who may see the claimant as a litigious person who is pursuing a small business owner for greed, when the business owner has tried to be fair.

Only Mariaane can decide on her next course of action - she can pursue this matter through a small claims court who may improve the offer but in my professional opinion I would doubt. Also getting the money owed after this process is not always straightforward , I am aware of numerous occasions where awards have been made and the claimant is still waiting for the money years after.

Else accept a fair offer from the salon owner and draw a line under the whole episode.

My advice is the latter.

You know, any one with a suspicious mind would wonder why you chose this thread to start your MSE career, and what you do for a living...

poet123

I think we are going to have to agree to disagree on this one.

Wear and tear on the base of a bag is to be expected it does not detract from the overall look of it, whereas, a red stain certainly does imo.

I doubt that the case will get as far as a court as I suspect the shop will negotiate further when they see she is not going to settle for their offer, and the OP can accept what she deems fair at that point.

I also very much doubt that any court would see her as litigious for wanting to have a settlement figure that would allow her to be able to purchase a second hand version of a bag that cost £695.

As for not getting the money after judgement, she would obviously have to return to court for enforcement in that event.

If it was a fair offer from the salon owner I too would advise her to accept. I am not of that opinion.....yet!

mrs_sparrow

pulliptears wrote: »

You know, any one with a suspicious mind would wonder why you chose this thread to start your MSE career, and what you do for a living...

My thoughts exactly. :cool:

mazziem

Hi all,

With reference to the further comments.

Firstly swirl bags don't tend to go for £60 and any that do I imagine will be the messenger bag which only costs £275 new. I sold my messenger myself on eBay and got £130 but they are very common and not many people want them. Paul Smith swirl as someone has said above holds it's value. Albeit it's 2 years old with general wear and tear but that's expected for any bag that age... But it would still fetch a good bit of money.

The reason I have rejected the offer as firstly it is unreasonable and secondly it is down to how it has been handled . The fact I have been lied to about them having insurance and then not annoys me. Why not be straight with me from the outset. The stylists attitude in general is shocking !

I have said I am looki g to claim £495 which is minus £100 for each year I have had it, that said I know that about will be offered lower.

If she come back and said here you go here's another violet swirl second hand is accept! It's swings and roundabouts but so far in my eyes they havent been very forthcoming about the situation .

Marianne x

Spamfree_2

Deleted_User wrote: »

I think I've come up with the solution. Why not take the bag back to the salon and get them to cover the rest of it in the dye they used for your hair?

Then - hey presto - you and the bag will match 100%! If I know anything about the laydeez, it's that matching your accessories is key.

You're welcome.

That is a classic :rotfl::rotfl::rotfl:

Equaliser123

pulliptears wrote: »

You know, any one with a suspicious mind would wonder why you chose this thread to start your MSE career, and what you do for a living...

Absolutely......

Awful lot of research seems to have been conducted and rather persuasive to accept.

OP - hold out for more!

In1tt0win1t

Your request for £495 is based on the purchase price of £695 less £100 a year for each year of ownership. This is a flawed approach. You have previously stated their is no proof of purchase so your £695 starting point is arbitrary. The depreciation of £100 a year is a random figure without basis.
The value of an item like this will always be subjective and a small claim court will not necessarily look at replacing the item but determine a fair figure for the damage caused and your inconvenience. The bag has a small mark on it - lets not over egg the cake here ..... your trying to be punitive to a young girl who may or may not have been un-professional .... there are always two sides to every story.
£100 seems a fair offer, accept it and move on.