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Hair Salon Got dye on my bag.... PLEASE HELP

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  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I am slightly offended that I seen to be one and the same as the author of this :

    'Hi, olas just foned her insurance company + the reason they wudnt tell you anythin is bcus altho shes insured now she wasnt at the time, wich i wasnt aware of so her insurance company as advised her to pay sum money 2wards the damage of wich shes willing 2 pay £150 plus u can claim yor groupon money back by emailing groupon customer services, i hope this helps.'

    Its a great conspiracy theory.
    :)

    That text doesn't appear to come from the owner though, it seems to have been sent by the girl who caused the damage.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Some of these postings are completely ludicrous and are laughable. Of course a claim can be viewed as being litigous if a fair offer is rejected in favour of going to court.

    Then maybe the Salon should make a "fair" offer, not one that would see op hundreds of pounds worse off.
    As for producing these postings in court as some sort of evidence really does show a level of naivete of the court process and what would be admissable.

    Nobody has said to produce a transcript of this MSE thread :huh:

    They have though provided very valid and useful information about how op should proceed and what would be required to maximise the chances of winning.


    Lets put the facts forward again because they seem to have been clouded by nonsense newbies

    • Incompetent/negligent hair dresser damages expensive bag
    • Op wish to be put back in the same position as before
    • Salon are offering op an amount that would see a significant shortfall between the situation before the incident and after the incident.
    • Op wants a reasonable settlement which has not yet been offered
  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    arcon5 wrote: »
    Nobody has said to produce a transcript of this MSE thread :huh:

    I believe I said:
    I'd suggest even copying this thread and 'In1tt0win1t' posts as they are seemingly evidential of an attempt to bully you into a resolution which suits the salon

    Just to avoid confusion :D I didn't comment as to whether that would be admissible in a court though. That was 'assumed'.
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I am not 'working' for the other side and have gathered all the information said from the postings ie the stain was the size of a 50p / the new stylist without insurance but has now ... Just because I don't wholly support Mariannes view doesn't mean I support the Salon Owners either I am being pragmatic based on experience and advise Marianne that her claim for £495 is excessive and a £100 offer is fair.

    £100 offer is fair? What planet are you on?!
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I believe I said:
    I'd suggest even copying this thread and 'In1tt0win1t' posts as they are seemingly evidential of an attempt to bully you into a resolution which suits the salon

    Just to avoid confusion :D I didn't comment as to whether that would be admissible in a court though. That was 'assumed'.

    Oh right... missed that bit :)
  • In1tt0win1t
    In1tt0win1t Posts: 10 Forumite
    I do not have any knowledge about this particular dispute other than what has been posted.

    However assuming the Salon/Stylist admits full liability(Making an offer is not admitting liability it would be caveated, if a solicitor is employed liability could be contested)

    The relevant facts are :

    The value of a 2 year old worn designer bag
    The damage caused
    The cost to repair / replace
    The effort and offer made to correct the situation by the salon

    The key fact is clearly the value and it is the most subjective A county court will not get into the finer detail of the designer line and necessary exclusivity it’s what it was worth when damaged.

    If you do proceed with this be aware litigation involves two parties. Both parties have an opportunity to be heard and make their case now given the Salon\Stylist is NOT ME she may or may not make a good case. However you need to remember litigation of this sort does not always go one way it is usually a compromise.

    Taking any kind of legal action should always be the last resort. Anybody who tells you other is plainly wrong.

    Whatever you do Marianne Good Luck.

    Regards
    Lisa oops
    Inittowinit
  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 13 July 2012 at 3:22PM
    You are working on the assumption that the cost of a designer bag reduces, when in fact, a great deal of the time it increases. Take this gent, who bought a bag in Oxfam.

    http://www.hamhigh.co.uk/news/west_hampstead_man_buys_20_charity_shop_bag_that_may_sell_for_350_000_1_1442703


    That bag had an original selling price of £200 - £400 and today he's been offered £350,000 for it.

    Yes, its an extreme example, but designer bags do hold their value and age/wear and tear are not always factors in their price.
  • StuieUK34
    StuieUK34 Posts: 2,109 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    After the bag situation is concluded.
    I suggest going back to the salon, accidently stumbling and knocking over used products which cost lots per bottle... The knock causes the liquids to leak onto the floor rendering useless.........

    If each bottle has 1/4 used, or less even, and combined would cost around £700 to replace the stock.
    What would the Salon owner do ? just say fair enough, you've just cost me £700 in stock, but hey ho, have a cuppa, or would the salon want some recourse ? funds to replenish stock.....
    Could always claim your not insured against stuff like that, or offer £100 towards cost.....

    Of course, the salon owner would say "it will cost £700 to replace these bottles", to which you would reply................................................
  • StuieUK34 wrote: »
    After the bag situation is concluded.
    I suggest going back to the salon, accidently stumbling and knocking over used products which cost lots per bottle... The knock causes the liquids to leak onto the floor rendering useless.........

    If each bottle has 1/4 used, or less even, and combined would cost around £700 to replace the stock.
    What would the Salon owner do ? just say fair enough, you've just cost me £700 in stock, but hey ho, have a cuppa, or would the salon want some recourse ? funds to replenish stock.....
    Could always claim your not insured against stuff like that, or offer £100 towards cost.....


    Of course, the salon owner would say "it will cost £700 to replace these bottles", to which you would reply................................................

    ....what illegal substance are you on Stuie?
  • poet123
    poet123 Posts: 24,099 Forumite
    Some of these postings are completely ludicrous and are laughable. Of course a claim can be viewed as being litigous if a fair offer is rejected in favour of going to court.
    As for producing these postings in court as some sort of evidence really does show a level of naivete of the court process and what would be admissable.

    If it was a fair offer that would be correct, but as it isn't a fair offer she is in no danger of being viewed in that light by a court.
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