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Natwest Technical Issues

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  • huckster
    huckster Posts: 5,277 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    scattykat wrote: »
    My Sky dd is due out today, bet I get cut off and I have phone, Internet and tv with them

    No you won't, as normally most sensible major companies will have flagged this issue with their accounts staff, so for all RBS banking group DD payers, they will expect either delayed payment or them having to resubmit the debits.

    The people that might have problems, are those that pay their DD's through another bank, but are still affected by this problem.
    The comments I post are personal opinion. Always refer to official information sources before relying on internet forums. If you have a problem with any organisation, enter into their official complaints process at the earliest opportunity, as sometimes complaints have to be started within a certain time frame.
  • spike7451
    spike7451 Posts: 6,944 Forumite
    scattykat wrote: »
    My Sky dd is due out today, bet I get cut off and I have phone, Internet and tv with them

    I'm the same with my 02 broadband..it was due to have been paid on Tuesday but wasn't,got a text today saying I need to pay or it'll be turned off.
  • theres just loads of money somewhere in cyber space! no one really has a clue where! Quite scary really, i just want them to ell me they acknowlede the money because at the moment they can't even tell me that! 25,000 is a hell ofa lot of money to be lost amongst computers!!! Im not a happy bunny!!!!
  • scattykat
    scattykat Posts: 93 Forumite
    huckster wrote: »
    No you won't, as normally most sensible major companies will have flagged this issue with their accounts staff, so for all RBS banking group DD payers, they will expect either delayed payment or them having to resubmit the debits.

    The people that might have problems, are those that pay their DD's through another bank, but are still affected by this problem.

    Hope your right or I'm back in the dark ages :rotfl:
  • nigey74
    nigey74 Posts: 16 Forumite
    transient wrote: »
    Without appearing nosey how much did you have in there? Did they give you that money on the strength of regular payment in

    I have +75 notes in at the mo and Ive asked for another 150 to geek me going till monday as Im on the lash this weekend :p

    i always get paid the same'ish amount every 22nd so maybe they just trust me, i have been there years

    but they can look at an internal bacs auudit which shows the payments due to appear in my account (i think) They will no somehwere what needs to go into peoples accounts (they will start running those batches tonight and it will all eventually catch up, as cant do it during day apprantaley) So I may wake up and its in their tomorrow
  • sharpy2010 wrote: »
    Bang goes Natwest bank, I reckon they'll announce theyve gone bust within a few days.

    What makes you think that? And secondly, if tht does happen what happens to our missing money!?
  • premiere
    premiere Posts: 32 Forumite
    I just called Natwest and they 'assured' me that the issue is solved and my BACS payment that was expected in overnight will be in by Monday (We'll see).

    They also confirmed that the underlying issue is resolved and now it's just a waiting game as they clear the backlog.

    Unfortunately for some, it's not as simple as a 'waiting game'

    They did say that I could withdraw cash from the branch.
  • sharpy2010
    sharpy2010 Posts: 2,471 Forumite
    Actually, the banks just create money, so this may not result in them going bust. If you havent watched it, watch http://www.youtube.com/watch?v=Zx0vrR2BFp8&feature=related

    This is an example of how fractional reserve banking works. Banks literally create money out of thin air.
  • sharpy2010
    sharpy2010 Posts: 2,471 Forumite
    What makes you think that? And secondly, if tht does happen what happens to our missing money!?

    Just disappears, never to be seen again. In fact, it never existed in the first place anyway. Difficult to understand, but explained simply here: http://www.youtube.com/watch?v=Zx0vrR2BFp8&feature=related
  • huckster
    huckster Posts: 5,277 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    theres just loads of money somewhere in cyber space! no one really has a clue where! Quite scary really, i just want them to ell me they acknowlede the money because at the moment they can't even tell me that! 25,000 is a hell ofa lot of money to be lost amongst computers!!! Im not a happy bunny!!!!

    Well you are due 8% interest for the no. of days delayed, plus relevant compensation. Start working out what you may be due and get ready to submit your complaint quickly. There will be a few million others doing the same, so get in first.
    The comments I post are personal opinion. Always refer to official information sources before relying on internet forums. If you have a problem with any organisation, enter into their official complaints process at the earliest opportunity, as sometimes complaints have to be started within a certain time frame.
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