Natwest Technical Issues

nigey74

Ive just been into the local branch and they said they will give me some money for the weekend

i should hvae 2,500 and 174 paid into today

they also said this wont be sorted till monday at the EARLIEST

misscljones1989

suburbanwifey wrote: »

Yes. They have confirmed on The Daily Mail website that the bank has admitted it won't be fixed till next week. It will be Wednesday as I previously advised. People need to be able to find solutions to the problems this is causing everyone. I've just had to pay to increase my OD as that is cheaper than charges for none paid DD's. What will those who don't have OD facilities do now?

Me and my partner are waiting for nearl 25,000 from natwest to be paid into our lloyds account to cover many bills car finance rent evrything, rent is already 3 months over due meaning my landlord is perfectly within his rights to ask us to leave, the money was sent yesterda mring at 8am via fast payments to make sure it was thre in time and the this! Dont have a clue what to do really, natwest have no idea whats going on, the money has left the soliciters account to go into ours but not actally got there!

scattykat

nigey74 wrote: »

Ive just been into the local branch and they said they will give me some money for the weekend

i should hvae 2,500 and 174 paid into today

they also said this wont be sorted till monday at the EARLIEST

They will give you cash but your account will go into minus funds until money clears in. Mines -£140 as I got cash in branch but have taken it back and my money hasn't gone in yet to cover it

transient

nigey74 wrote: »

Ive just been into the local branch and they said they will give me some money for the weekend

i should hvae 2,500 and 174 paid into today

they also said this wont be sorted till monday at the EARLIEST

Without appearing nosey how much did you have in there? Did they give you that money on the strength of regular payment in

misscljones1989

luckily we have anough money to feed our family till wednesday but that isn't the point really, other things need paying and thy've messed up everything for me and i dont even bank with them!

scattykat

My Sky dd is due out today, bet I get cut off and I have phone, Internet and tv with them

huckster

MockTurtle wrote: »

Here's something interesting...

I just did a little experiment. I personally bank with Nationwide, but I'ev just this minute been out to the Natwest cashpoint and withdrawn some cash. Less than 10 minutes later I was back at my desk and checked my online banking with Nationwide and guess what? The cash withdrawal is already showing on my account.

So it seems that SOME of Natwest's systems ARE working. Am I being cynical when thinking how convenient it is that cash going out of their funds is still immediately tracked....?

IMHO, this is nothing to do with a technical glitch. Your case proves a point. You used a NatWest cash point and the transaction is showing on your Nationwide online account. This is because the money will come from Nationwide accounting systems. As far as I know, when you go ro a different banks cashpoint, it links directly to your own banks IT system.

I would suggest that there is some other issue going on at the moment, as a technical glitch would not normally take this long to resolve. I am not going to speculate, as the UK tax payer owns over 80% and I hope it is nothing that would cause RBS more problems. Having said that, this is going to cost RBS millions in compo and expense to sort it out.

suburbanwifey

misscljones1989 wrote: »

luckily we have anough money to feed our family till wednesday but that isn't the point really, other things need paying and thy've messed up everything for me and i dont even bank with them!

Same here. I've spent all morning trying to sort out the mess, including having to pay my bank a fee to increase overdraft to ensure all bills are paid. This is disgusting! we don't even bank with NatWest and we are having all these problems. Ruined my day, like thousands I imagine. Do the banks care? NO.

sharpy2010

Bang goes Natwest bank, I reckon they'll announce theyve gone bust within a few days.

MockTurtle

huckster wrote: »

IMHO, this is nothing to do with a technical glitch. Your case proves a point. You used a NatWest cash point and the transaction is showing on your Nationwide online account. This is because the money will come from Nationwide accounting systems. As far as I know, when you go ro a different banks cashpoint, it links directly to your own banks IT system.

Ah, thank you for your explanation - I didn't know that. Thanks for the lesson Huckster!